4.8/5

1148 Ratings

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Rockport HVAC Reviews

RAY ROBERTSON
RAY ROBERTSON via Google

They had a quick response to my call and kept me updated of their estimated arrival. The techs were very professional and went out of their way to ensure I understood the issues causing the problem. It was determined the the best course of action was a new unit. Their estimator came right out and evaluated everything and explained my options in detail. There was no pressure salesmanship. A decision was made and they were out bright and early the next day to install. They were knowledgeable and kept us posted of progress as they went along. There was no cleanup left for us to do either. Definately will use them again.

Response from Owner

Thank you so much Mr. Robertson. We are so glad that you had a great experience.

Celestial Banda
Celestial Banda via Google

Chuck was very knowledgeable, nice, & punctual with everything we asked of him & the Aire Serv service. We appreciate their fast help & highly recommend to anyone!

Response from Owner

We appreciate your recommendation, Celestial! We're delighted to hear you were pleased with Chuck's commitment to customer satisfaction. It was a pleasure to quickly assist you with your HVAC needs, and we hope you breathe easy knowing we're always just a phone call away. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Sharon Purefoy
Sharon Purefoy via Google

Noel was so professional and knowledgeable. He provided excellent service and I feel so confident and comfortable about our upcoming install. Highly recommend! Edited to add that our installation was smooth. Saul, Rigo, Angel, and Larry were professional and hard working. We are very satisfied with their work. Larry came back a few days after the installation and adjusted the up stairs unit. He was punctual, professional, and patient with my questions. Colton Zappe came out 2/21/25 to service our units. He did a great job, very personable and professional. He cleaned everything and solved an issue we had been having with the coils. Thanks for taking care of us Colton and have a Happy Birthday!😄

Response from Owner

Thank you, Sharon, for your recommendation! Rest assured and know that Aire Serv is here for you, especially with your upcoming unit installation. We're glad Noel took great care of you, and we'll certainly pass your feedback along to him. Thank you for sharing that Saul, Rigo, Angel, and Larry provided you with excellent service, as well! We can't wait to share your kind praise with everyone. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Rick Smith
Rick Smith via Google

Aire Serv has been maintain my A/C for years and they make sure it is always working properly . There service professionals are always friendly, Colton handled my reason service , he was prompt very friendly.

Response from Owner

Thank you so much for leaving us a review Mr. Smith!

CHARLENE DRAKE
CHARLENE DRAKE via Google

We've used Aire Serv for a few years, they have some great employees who have been with them for years. I would highly recommend them for all you service needs and new equipment installation. Our Tech today Michael Tassel did a great job and is very knowledgeable.

Response from Owner

Mrs. Drake, thank you for the positive review. Sergio works very hard to take care of his customers and we are glad that you are one of them.

Carlos & Susana Goad
Carlos & Susana Goad via Google

Response from Owner

We appreciate your great rating of our HVAC service, Susanna. Thank you so much for sharing your endorsement! The Aire Serv Team

Mike Lynch
Mike Lynch via Google

Colton is the best. He's serviced our ac's several times and even took a late phone call to walk us through a thermostat issue so we didn't have to sleep in the heat. Knowledgeable & great personality

Response from Owner

Mike, thank you for your wonderful review! It's great to hear how helpful Colton has been in servicing your A/C unit and that he went above and beyond to assist you with your thermostat. We can't wait to let him know how much you appreciate his efforts to keep you comfortable in your home! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Winnie Wackman
Winnie Wackman via Google

Response from Owner

We appreciate the opportunity to serve your heating and cooling needs, Winnie! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

christi johnson
christi johnson via Google

Give colton a great review. Very nice and good thoughts on how to keep unit cleaner and working more efficient would request him on further visits

Response from Owner

Christi, we’re glad Colton could offer some useful tips to keep your unit running efficiently and clean. We appreciate your kind words and are happy to know the service made a positive impact. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Cynthia Sheppard
Cynthia Sheppard via Google

Professional and friendly. Colton Took care of my problem quickly

Response from Owner

We appreciate you sharing your review, Cynthia! We're glad Colton could quickly resolve the issue with your system and we'll be sure to pass along your kind words. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Mark Buell
Mark Buell via Google

Colton was the best! Cannot tell you how much I appreciate him coming on the coldest morning right away to diagnose and repair my heater. I will be recommending him and Aireserv to everyone that needs HVAC service!

Response from Owner

We appreciate your recommendation, Mark! It was our pleasure to immediately come out and get your heater working again for you so you can stay warm throughout the winter season. We'll be sure to let Colton know you appreciate his efforts! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Kimberly Paige
Kimberly Paige via Google

We just had our HVAC system serviced by Rigo Montemayor. He was very knowledgeable and friendly. It was a pleasure dealing with him!

Response from Owner

It is great to hear Rigo provided friendly and knowledgeable service, Kimberly. We appreciate you trusting Aire Serv with your HVAC system. Thank you for sharing your experience and thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

James Farley
James Farley via Google

Excellent work

Response from Owner

Thanks so much, James. We're pleased to know that you had an excellent experience with our team and HVAC services. Thank you for choosing Aire Serv! The Aire Serv Team

Aaron Gonzalez
Aaron Gonzalez via Google

Michael Tassel did a bang up job and very knowledgeable and got our heater system up and running in no time. That dude deserves a raise and to be taken care of

Response from Owner

We appreciate you sharing your feedback, Aaron! We're proud to have Michael on the team and we're delighted his expertise and dedication to resolving the issue with your heating system did not go unnoticed. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

William Devoney
William Devoney via Google

Great service, very helpful and fast.

Response from Owner

We appreciate your review, William! It was a pleasure to provide helpful and efficient heating and cooling service and we hope you breathe easy knowing we're always just a phone call away. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Carol Holweger
Carol Holweger via Google

Both units were very dirty! Excellent condition when Colton was done!

Response from Owner

We're glad Colton did a fantastic job cleaning your units, Carol, so you can breathe easy in your home. We'll let him know you appreciate his efforts! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Betty Langridge
Betty Langridge via Google

Response from Owner

Betty, we appreciate your great rating! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Cheryl Godfrey
Cheryl Godfrey via Google

We woke up this morning to a dark thermostat and 36° weather outside. Fortunately, we have a service contract with Aireserv! This means we get to be in the fast lane for a repair visit. Colton Zappe got here on the double and identified the problem-- a 9-yr-old breaker that got to much heat when the heat came on for the first time this year. It needed to be replaced. We were glad the safety features did their job and shut off power to the system! Colton is very knowledgeable in his field, examining every aspect of the problem. He noted that the pan strip designed keep yucky stuff out of our air had corroded, and even showed me the gross thing. He also saw that the UV bulb was flickering. The engineer who owned this house before us set up the best possible system, and that includes this UV crud-killer. We asked him to replace it. We are so glad to have a star like Colton on our team of the great folks who keep our home systems running. His was superior service with an awesome attitude. Thanks, Colton! Thanks, Airserv!

Response from Owner

Waking up to a dark thermostat on a freezing morning is never a good start, but we’re glad your service contract got you priority care, Cheryl! It sounds like Colton did a great job diagnosing the issue and making sure everything was running safely again. That's what we love to hear! It’s always important to catch problems like a failing breaker or worn-out air quality components before they cause bigger issues. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Trip Webb
Trip Webb via Google

Called AireServ at 5 pm on a Tuesday and they had someone over in less than two hours. The technician was able to troubleshoot and fix our problem within an hour and we were back to normal. Will definitely use them again.

Response from Owner

Trip, it was our pleasure to come to your home quickly and repair the issue you were experiencing. We look forward to working with you again! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Ryan Taylor
Ryan Taylor via Google

Colton did a great job very fast response and answered all my questions!!

Total number of 5 star reviews :1051

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