4.8/5

1145 Ratings

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Rockport HVAC Reviews

Mike Lynch
Mike Lynch via Google

Colton is the best. He's serviced our ac's several times and even took a late phone call to walk us through a thermostat issue so we didn't have to sleep in the heat. Knowledgeable & great personality

Response from Owner

Mike, thank you for your wonderful review! It's great to hear how helpful Colton has been in servicing your A/C unit and that he went above and beyond to assist you with your thermostat. We can't wait to let him know how much you appreciate his efforts to keep you comfortable in your home! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Winnie Wackman
Winnie Wackman via Google

Response from Owner

We appreciate the opportunity to serve your heating and cooling needs, Winnie! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

christi johnson
christi johnson via Google

Give colton a great review. Very nice and good thoughts on how to keep unit cleaner and working more efficient would request him on further visits

Response from Owner

Christi, we’re glad Colton could offer some useful tips to keep your unit running efficiently and clean. We appreciate your kind words and are happy to know the service made a positive impact. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Cynthia Sheppard
Cynthia Sheppard via Google

Professional and friendly. Colton Took care of my problem quickly

Response from Owner

We appreciate you sharing your review, Cynthia! We're glad Colton could quickly resolve the issue with your system and we'll be sure to pass along your kind words. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Mark Buell
Mark Buell via Google

Colton was the best! Cannot tell you how much I appreciate him coming on the coldest morning right away to diagnose and repair my heater. I will be recommending him and Aireserv to everyone that needs HVAC service!

Response from Owner

We appreciate your recommendation, Mark! It was our pleasure to immediately come out and get your heater working again for you so you can stay warm throughout the winter season. We'll be sure to let Colton know you appreciate his efforts! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Kimberly Paige
Kimberly Paige via Google

We just had our HVAC system serviced by Rigo Montemayor. He was very knowledgeable and friendly. It was a pleasure dealing with him!

Response from Owner

It is great to hear Rigo provided friendly and knowledgeable service, Kimberly. We appreciate you trusting Aire Serv with your HVAC system. Thank you for sharing your experience and thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

James Farley
James Farley via Google

Excellent work

Response from Owner

Thanks so much, James. We're pleased to know that you had an excellent experience with our team and HVAC services. Thank you for choosing Aire Serv! The Aire Serv Team

Aaron Gonzalez
Aaron Gonzalez via Google

Michael Tassel did a bang up job and very knowledgeable and got our heater system up and running in no time. That dude deserves a raise and to be taken care of

Response from Owner

We appreciate you sharing your feedback, Aaron! We're proud to have Michael on the team and we're delighted his expertise and dedication to resolving the issue with your heating system did not go unnoticed. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

William Devoney
William Devoney via Google

Great service, very helpful and fast.

Response from Owner

We appreciate your review, William! It was a pleasure to provide helpful and efficient heating and cooling service and we hope you breathe easy knowing we're always just a phone call away. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Carol Holweger
Carol Holweger via Google

Both units were very dirty! Excellent condition when Colton was done!

Response from Owner

We're glad Colton did a fantastic job cleaning your units, Carol, so you can breathe easy in your home. We'll let him know you appreciate his efforts! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Betty Langridge
Betty Langridge via Google

Response from Owner

Betty, we appreciate your great rating! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Cheryl Godfrey
Cheryl Godfrey via Google

We woke up this morning to a dark thermostat and 36° weather outside. Fortunately, we have a service contract with Aireserv! This means we get to be in the fast lane for a repair visit. Colton Zappe got here on the double and identified the problem-- a 9-yr-old breaker that got to much heat when the heat came on for the first time this year. It needed to be replaced. We were glad the safety features did their job and shut off power to the system! Colton is very knowledgeable in his field, examining every aspect of the problem. He noted that the pan strip designed keep yucky stuff out of our air had corroded, and even showed me the gross thing. He also saw that the UV bulb was flickering. The engineer who owned this house before us set up the best possible system, and that includes this UV crud-killer. We asked him to replace it. We are so glad to have a star like Colton on our team of the great folks who keep our home systems running. His was superior service with an awesome attitude. Thanks, Colton! Thanks, Airserv!

Response from Owner

Waking up to a dark thermostat on a freezing morning is never a good start, but we’re glad your service contract got you priority care, Cheryl! It sounds like Colton did a great job diagnosing the issue and making sure everything was running safely again. That's what we love to hear! It’s always important to catch problems like a failing breaker or worn-out air quality components before they cause bigger issues. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Trip Webb
Trip Webb via Google

Called AireServ at 5 pm on a Tuesday and they had someone over in less than two hours. The technician was able to troubleshoot and fix our problem within an hour and we were back to normal. Will definitely use them again.

Response from Owner

Trip, it was our pleasure to come to your home quickly and repair the issue you were experiencing. We look forward to working with you again! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Ryan Taylor
Ryan Taylor via Google

Colton did a great job very fast response and answered all my questions!!

Jm Ramos
Jm Ramos via Google

The technician, Kevin, was thorough in servicing the HVAC unit. His explanation of the unit's maintenance condition and the adjustments that were made to bring the unit to operating standards were easy to understand. Kevin is a great credit to Aire Serv's reputation of caring for their customers.

Response from Owner

We’re glad to hear Kevin took good care of your HVAC service, Jm. We appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing Aire Serv for your HVAC needs, and for leaving us a great review. The Aire Serv Team

Dan R
Dan R via Google

Colton Zappe did an outstanding job. Good customer service and high quality work ethics

Response from Owner

Thank you for your review, Dan! We'll be sure to let Colton know you appreciated his hard work and quality customer service. You can breathe easy knowing Aire Serv is just a phone call away! Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Carol Egan
Carol Egan via Google

Arrived within appointment time. Friendly and answered all concerns. Did a very good job of cleaning units and left area clean.

Response from Owner

Thank you so much Mr. & Mrs. Egan! We truly appreciate the positive feedback.

Deborah Smith
Deborah Smith via Google

Air Serve has always been prompt, courteous and professional. They have been our AC/ heating installers and service providers for the past 9 years. We plan to stick with Air Serve.

Response from Owner

Thank you for the review Mr. Smith! Could you give us a call? We have a gift for you! 361-727-0086

Eva
Eva via Google

Colton, was very efficient, friendly and made sure there was no mess.

Response from Owner

We appreciate you sharing your feedback, Eva! We'll be sure to let Colton know his thorough, fast, and friendly service made the difference for you. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Chuck Haun
Chuck Haun via Google

Colton did a great job servicing our AC unit. Very thorough and extremely courteous. Thanks much.

Response from Owner

We're glad Colton ensured your A/C service was seamless, Chuck! We'll make sure he hears your thoughtful feedback. Thank you for choosing Aire Serv for your HVAC needs. The Aire Serv Team

Total number of 5 star reviews :1049

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