Customer Reviews

Marilyn Greife
Marilyn Greife via Google

Reliable and friendly service

Response from Owner

Thank you for taking the time to leave a review, Marilyn! We are pleased to hear that you found our service reliable and our team friendly. We strive to provide excellent service to all of our customers and we appreciate your feedback!

David MIller
David MIller via Google

I was notified via text when the technician was on his way. John was very knowledgeable and helpful in replacing our thermostat and stayed around until he was sure I had it programmed and connected to the phone app. He explained what he was doing and why. Would definitely recommend them!

Response from Owner

Thank you for taking the time to share your positive experience with Aire Serv of St. Louis. We are thrilled to hear that John provided you with excellent service and made sure you were comfortable with the new thermostat. We appreciate your recommendation and look forward to serving you again in the future!

Wiegand, Lorna
Wiegand, Lorna via Google

The gentleman that performed our service was very knowledgeable, and notified us of a toilet leak. Very much appreciated. Everyone I have spoken with has been helpful and kind. Will use again.

Response from Owner

Thank you so much for taking the time to share your positive experience with us, Lorna! We're thrilled to hear that our technician was able to provide you with excellent service and identify the toilet leak. We pride ourselves on our knowledgeable and helpful team members, and we're glad to hear that you found everyone to be kind and accommodating. We look forward to serving you again in the future.

Jim Kneedler
Jim Kneedler via Google

Jesse always does a fine job and is fun to have over at the house! Thanks Jesse!!!

Response from Owner

Thank you for taking the time to leave such a positive review, Jim! We're thrilled to hear that Jesse provided excellent service during his visit to your home. We appreciate your kind words and look forward to serving you again in the future!

Ken Diekmann
Ken Diekmann via Google

Tech figured out problem quickly and solved it. It doesn’t get better than that.

Response from Owner

Thank you for taking the time to leave a positive review, Ken! We are glad to hear that our technician was able to quickly figure out and solve the problem for you. If you ever need assistance in the future, please don't hesitate to reach out to us.

Kevin Shanley
Kevin Shanley via Google

Quickly diagnosed the issue with our furnace and had it up and running in 15 minutes. The service call and repair was very reasonable! Really nice technician too!

Response from Owner

Thank you for taking the time to share your positive experience with us, Kevin. We are pleased to hear that our technician was able to quickly diagnose and repair the issue with your furnace. We strive to provide efficient and affordable service to all of our customers. We appreciate your kind words about our technician as well. We look forward to working with you in the future!

Carolyn De Cenzo
Carolyn De Cenzo via Google

Top quality installation. The two young men were absolutely amazing, very efficient.

Response from Owner

Thank you so much for taking the time to share your positive experience with our team at Aire Serv of St. Louis. We are thrilled to hear that our technicians provided top-quality installation and were efficient during their visit. We appreciate your feedback and look forward to serving you again in the future!

Carol Greenberg
Carol Greenberg via Google

My A/C went out on Sunday and I called that day just to leave a message. Instead my call went straight through and I was given an appt the next day. Jesse showed up promptly,was kind and courteous and knowledgeable. He fixed the problem and educated me on necessity of maintenance! Definitely will recommend to friends.

Response from Owner

Thank you for taking the time to share your experience, Carol. We are so glad to hear that Jesse was able to promptly fix your A/C and provide you with excellent service. We appreciate your recommendation and look forward to assisting you with any future HVAC needs!

Susan Collins
Susan Collins via Google

Vernon Preston
Vernon Preston via Google

On time and exact cost estimate.

Response from Owner

Hello Vernon! We want to express our sincere appreciation for the 5-star review you gave us regarding your recent experience with our Aire Serv of St. Louis’s services from the Neighborly companies. Your business means a great deal to us, and we hope to be your first point of contact for all your future residential heating, ventilation, or air conditioning repairs or replacements.

Jeff Boise
Jeff Boise via Google

The guys installed a mini split did a fantastic job they were very nice

Response from Owner

Dear Jeff, thank you for the positive feedback! We work hard to leave every customer feeling like they've received our Done Right Promise®.' It's great to know we succeeded with your service appointment.

Karen Walker
Karen Walker via Google

Very nice service techs.. Gave me several options on what I needed to do. Cleaned up & was competent/ & friendly

Dennis Flores
Dennis Flores via Google

service man was great really knowledgeable will use this company again

Response from Owner

Dear Dennis, thank you so much for taking the time to share your experience! We're thrilled to hear that your service went smoothly and that you're happy with the results. It's our goal to provide the 'best level of service in the industry'.

Karen Tecklenburt
Karen Tecklenburt via Google

Technician was very efficient and professional . Very charming young man

Pam Matzmer
Pam Matzmer via Google

Our air conditioning was not working, and they made sure to get us a same day appointment and fix the issue.

Efrem Palacios
Efrem Palacios via Google

Excellent fast service. They get the job done. The other 5 star reviews that recommended them are true.

Response from Owner

Thank you so much for taking the time to provide us with a 5-star review on your recent service appointment from your Neighborly Hub for Home Service, Aire Serv of St. Louis. We truly appreciate your business and hope we are your first call next time you need any residential heating, ventilation, or air conditioning repairs or replacements. Keep in mind our sister companies, Mr. Rooter Plumbing, Mr. Electric and Property Medic for any additional home install or repair services you may need. Thank you and we look forward to providing you another 5-star experience.

Lazarus Allibaster
Lazarus Allibaster via Google

Went above and beyond with my AC

Response from Owner

Thank you so much for taking the time to provide us with a 5-star review on your recent service from your Neighborly Hub for Home Service, Aire Serv of St. Louis. We truly appreciate your business and hope we are your first call next time you need any residential heating, ventilation, or air conditioning repairs or replacements. Keep in mind our sister companies, Mr. Rooter Plumbing, Mr. Electric and Property Medic for any additional home install or repair services you may need. Thank you and we look forward to providing you another 5-star experience.

mary hofstetter
mary hofstetter via Google

Response from Owner

Dear Mary, it's always a pleasure to help keep homes comfortable! Thank you for choosing Aire Serv of St. Louis. We're proud to offer solutions that prioritize your satisfaction.

Cristian Staicu
Cristian Staicu via Google

Dave Welborn
Dave Welborn via Facebook

Great and quick response. Technician, Jesse, was EXTREMELY professional and thorough. Told me all options to not only fix but prevent expensive repairs in future. Not a salesman who also does repairs, a real technician who was able to help me decide what I needed-- which I appreciate it!! AC unit is working GREAT. I am VERY pleased!

Total Number of Reviews:116

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