Total number of 5 star reviews :1895
Great experience, and Chris and Hunter are reliable hard working men. Would recommend to anyone needing service.
Excellent service, polite and knowledgeable staff!
Hello Denise my name is Harvey Multer and I own Aire Serv of Southern Maine. Thank you so much, Denise, for your kind words! We're delighted to hear that you had an excellent experience with our team. Providing knowledgeable and polite service is something we strive for every day. We appreciate your feedback and support!
Great service all around...
Hello Kenneth, my name is Harvey Multer and I own Aire Serv of Southern Maine. I want to thank you for the nice 5 star Google review. We all try real hard to provide a good customer experience with great customer service. I am glad we were able to make you happy with the service we provided. Have a great day!
Left a bad review of a different franchise with the same name. The owner was professional and kindly corrected me on my mistake and notified the correct party. Thank you!
Hello Antonio, Thank you so much for giving the 5 Star review. I really was not looking for a review. I just wanted to make sure your concerns were addressed by the other company, but I truly do appreciate the review. You have a great day and thanks again
Have heat again
Hello Tari, my name is Harvey Multer and I own Aireserv of Southern Maine. I want to thank you for the nice 5 star Google review. We try real hard to provide our customers with a great service experience. I did notice that you have a pressure switch that should be replaced. It looks like we prepared the estimte but neglected to send it to you, but possibly Corey spoke to you about it. I will check with Corey and if we have not gotten the estiamte to you I will see that we send it out tomorrow. I really appreciate your business and hope we can continue to provide you with our service. Have a great evening.
My previous "heating guy" had retired and closed his business down, but he recommended Aire Serv, so I scheduled an appointment with them a few months ago to have them "tune up" my furnace. On the scheduled day, they reached out to me to ask if I'd like to have the technicians arrive early (they had a cancellation). Great! Peyton and Lars showed up about an hour early, then did a terrific job checking out my (50 year old?) furnace and tuning it up. They did a great job, were very cordial and professional, and cleaned up any minor mess that they made in the course of stripping and reassembling the furnace. Assuming everything keeps working as I expect it will, I'm very pleased to be a new Aire Serv customer and happily recommend them to anyone in need of HVAC services.
Hello Jason, My name is Harvey Multer and I own Aire Serv of Southern Maine. I want to thank you for the nice 5 star Google review. I try real hard to provide our customers with great customer service. I am glad we met your expectations. I really apreciate your business. There are many HVAC companies to choose from and I am glad you choose us.
I highly recommend AireServ. From my first contact, Dawne, to Peter (who worked diligently to provide the boiler best for my house), to John who is so knowledgeable, smart, and kind, and Dave and Hunter—all worked hard. Their “customer service” is outstanding! I felt fortunate to have found this company. They deserve five stars+!
Hello Toby, my name is Harvey Multer and I own Aire Serv of Southern Maine. I want to thank you for the nice 5 star Google review. I started my company with a goal of offering high quality cusatomer service in the HVAC world. I am glad my team was able to satisfiy you. My team all try hard to take good care of our customers. I hope we can contiue to provide you with top shelf service and have a relationship for many years to come. I am very fortunate to have such good people working for me. I want to thank you for your business. I really do appreciate it. Have a great evening.
I called early afternoon with a concerning propane smell coming from our boiler room and no heat/hw, I spoke to the sweetest woman, Kim, who quickly dispatched a tech for that afternoon. Kim texted me updates on his arrival time and checked in throughout the process, she was truly fantastic to work with. The tech, Chris was a gem of a human and so very knowledgeable. He walked me through what he was seeing, eased my mind and tweaked a few things. He also was up front immediately about the pricing quote (incredibly reasonable) and wrote up extensive notes on my invoice so I had a detailed rundown. I couldn’t be more impressed with their approach to service and will be a full time customer from here on out!
Hello Amy, my name is Harvey Multer and I own Aire Serv of Southern Maine. I want to thank you Amy for the nice 5 star Google review. Good customer service is a passion of mine and one of the reasons I started my business. I am glad you had a great experience with Chris and Kim. I want you to know I truly appreciate your business.
They arrived on time, spoke with me about the issues we were having and then got to work resolving them. 1 hour later we had heat and they were finished. Very professional and courteous. Explained what they had done to fix the problem so I could understand. Very happy and cozy as I sit here writing this review! Thanks again for everyone that helped (including the friendly people in the office that we spoke with) getting us our heat back in a timely manner. Glad we have you and will recommend this company to anyone!
Hello Scott & Lisa, my name is HArvey Multer and I own Aire Serv of Southern Maine. I want to thank you for being a loyal customer since 2016 as well as providing the nice 5 star Google review. When I started Aire Serv of Southern Maine my goal was to provide quality mechanical service and good customer service as well. We appreciate your business and look forward to having you as a customer for many years to come. Have a great evening.
Nice and professional.
Hello Garrett, my name is Harvey Multer and I own Aire Serv of Southern Maine. I want to take the time to thank you for the 5 star Google review you sent us. We take great pride in providing outstanding customer service. I very happy we came through for you. I appreciate your business and look forward to providing it again the next time the need arises. You have a great day!
Brady was professional, friendly and very efficient.
Hello Ann, my name is Harvey Multer and I own Aire Serv of Southern Maine. I want to thank you for the nice 5 star Google review and the comments. Customer service is a passion of mine and I am glad we were able to provide you with this. I appreciate your business and hope we can provide you with great service for years to come. Thanks and have a great evening.
😎knowledgeable, efficient, didn't take long to diagnose problem & give an estimate of cost, very good professionals indeed,
Quick friendly service
Hello Amy, My name is Harvey Multer and I own Aire Serv of Southern Maine. I want to take a moment to thank you for the nice 5 star Google review. Providing good customer service is one of my passions and something that means a lot to me. I am glad we were able to follow through and make you happy. Thankyou for trusting us as your heating service company. Have a great day.
Dave was prompt and professional, he explained everything in full detail.
Arrived within the scheduled time frame, were pleasant, efficient and left no traces of their sooty work!
My service was scheduled promptly. The technician arrived as scheduled and seemed very knowledgeable about the system. Problem was resolved quickly. Would definitely use this service again.
Talked to owner to schedule maintenance for first time. Super nice! Booked appointment for the following week. Service was great and technician was friendly and did a great job explaining everything.
Hello Charity, This is Harvey with Aire Serv of Southern Maine. I spoke with you when you originally called in. I am glad we were able to take care of your annual tune up in a timely manner. We all try real hard here to provide good customer service. We appreciate your business and have a great day!
Super quick to get out and diagnos the problem. Very pleasent to work with, and transparent about costs.
Total number of 5 star reviews :1895