Customer Reviews

Amit Verma
Amit Verma via Google

Excellent service at the right price. We were extremely pleased with the personalized service and the solution based mindset of the staff who served us.

John Walker
John Walker via Google

Jonathan Zeis spent several hours going over my current system, and we discussed all the options. He didn't try to up sale me on equipment I didn't need. I bounce the system off my brother-in-law who works on HVAC system for 45+ years in Pennsylvania, who replied with the following: "Thats a good price ,the only thing i push alot is a 2 stage gas furnace . but thats a really good price. and trane good as well. Wayne" Jonathan agreed, and we went forward. The arrived on-time, cleaned up as they went, keep me informed. I also question Jonathan on service call rates and minimum charges, since alot of companies around here charge ridiculous minimum fees. Aire Serv of South Charlotte does not.

Response from Owner

Thank you for your thoughtful feedback, John! It's great to know that Jonathan discussed all the options with you and provided you with transparent service. We're grateful you took the time to let us know our HVAC team earned your trust! We're here to help if you need us again in the future. Your Friends at Aire Serv of South Charlotte

Cindy Walker
Cindy Walker via Google

We just had a new Trane HVAC installed by Aire Serv of South Charlotte. Jonathan was honest and the job was done right by him and his team, even if it took a little longer. The cost was really reasonable, and the equipment is top tier. They also do maintenance and repair in addition to installations. We would highly recommend them. Give him a call for a free estimate or second opinion.

Response from Owner

Thank you for the recommendation, Cindy! We're proud to hear that you were pleased with Jonathan and the team's high-quality installation. We work hard to provide heating and cooling services you can count on, and we hope you'll breathe easy knowing Aire Serv is just a phone call away if you need us! Your Friends at Aire Serv of South Charlotte

Greg Daniels
Greg Daniels via Google

Woke up in the morning and the heater wasn’t working. Aire Serv was out before 2 pm. Excellent customer service and a friendly, professional service technician! I’ve found my heating and air company! Definitely recommend them to anyone needing service!

Response from Owner

Thank you for sharing your review, Greg! It was a pleasure to quickly get out to repair your furnace and we'll be sure to let our service professional know you appreciated his hard work. We're proud to have earned your trust and we hope you breathe easy knowing Aire Serv is just a phone call away! Your Friends at Aire Serv of South Charlotte

Amit Patil
Amit Patil via Google

Completed my project with high quality and as per my expectations. I would definitely recommend them.

Response from Owner

Thank you for your excellent recommendation, Amit! It was a pleasure to assist you with your HVAC project and we're delighted to hear you were satisfied with our work. If you need us in the future, please don't hesitate to reach out! Your Friends at Aire Serv of South Charlotte

Tom Sammartino
Tom Sammartino via Google

Keith is exceptionally and a man of his word. The mini-split unit had a bad controller board and valve that prevented it from working properly. Keith was able to make that determination, get the replacement parts under warranty, and fix the unit so that it works perfectly. I would highly recommend Aire Serv of South Carolina for any of your HVAC needs.

Response from Owner

We appreciate the kind words, Tom! We’re glad Keith could diagnose and resolve the issue with your mini-split unit. At Aire Serv of South Carolina, we always strive for honesty and top-quality service. Thanks for recommending us, and we’re here for any future HVAC needs! Your Friends at Aire Serv of South Charlotte

Maggie Martin
Maggie Martin via Google

I would highly recommend Air Serv of South Charlotte to anyone needing HVAC services. They are responsive, professional, and fairly priced. We requested quotes from a handful of other companies and most of them were unresponsive or extremely overpriced and required extensive construction. We had some unique challenges with our 1970’s built home and they came with creative solutions and supported us in our decision every step of the way. You can tell they love what they do and are passionate about helping people. We were able to find a cost effective solution that fixed the problem without reconstructing our home. Thank you Jonathan and team!

Response from Owner

Thank you for your sincere recommendation, Maggie! It was our pleasure to come up with solutions that were the right fit for your family and your home. We're so glad we could help you, and we're proud to be a heating and cooling company you can count on. We look forward to sharing your kind comments with our team! Your Friends at Aire Serv of South Charlotte

William Chinery
William Chinery via Google

Response from Owner

Thank you for the perfect rating, William! We're proud to provide reliable heating and cooling services! Your Friends at Aire Serv of South Charlotte

Karen Cannon
Karen Cannon via Google

Communication was good, made sure the system was working correctly after finding what was wrong. Would definitely use them again.

Response from Owner

Thank you, Karen. It was our pleasure to help with your HVAC repair, and we're proud to hear our service earned your recommendation! Your Friends at Aire Serv of South Charlotte

terrerfic turtle 178
terrerfic turtle 178 via Google

Keith has the three most important qualities I look for in any type of service (AC or otherwise) that I can’t do myself… 1. Knowledgeable 2. Diligent 3. Honest I’d highly recommend him for any type of AC service.

Response from Owner

Thank you for your kind words! We will make sure Keith knows his expertise earned your trust. We're always here to help with any future HVAC needs that may arise! Your Friends at Aire Serv of South Charlotte

Marc Blount
Marc Blount via Google

I made an online request for help with my floor vents, which were not put in properly when the house was built. I had several choices but Aire Serv stood out because they offered a free estimate. I set up the appointment and it was quick and easy. Jonathan came out and assured me that the work could be done easily and would not cost too much. He sent out a couple of guys to do the work. They were professional and polite. The cost was reasonable and they did quality work. I would recommend them to anyone.

Response from Owner

Thank you for your recommendation! It's our pleasure to offer a free estimate and to make your experience with us a seamless one from start to finish. We're glad we could expertly re-install your floor vents and earn your satisfaction. We hope to help you again should the need arise! Your Friends at Aire Serv of South Charlotte

Cody Griffis
Cody Griffis via Google

We had Jonathan Z visit our house recently to determine the source of a mystery smell. He and the gal on the phone (Courtney I believe) were both incredibly courteous and helpful. We had a few other professionals come in and look around and all they did was try to upsell us on home air filter add ons. Jonathan was insightful and actually helped out. I appreciate straight shooters in industries like this and I feel like he's one of them.

Response from Owner

Thank you for your review, Cody! We're thrilled to hear that Jonathan was able to assist you with your HVAC system and that Courtney's polite and helpful demeanor on the phone added to your positive experience. We appreciate your trust in us as straight shooters in this industry. We're proud to provide heating and cooling services you can count on! Your Friends at Aire Serv of South Charlotte

Jeff & Amanda Nadeau
Jeff & Amanda Nadeau via Google

We hired Aireserve of south charlotte to come do an entire system check and clean. They did an extremely thorough job. We liked them so much we signed up for their yearly maintenance plan for them to come check our systems twice a year. We then hired them to install an attic fan to help the HVAC not have to work so hard to cool the house in the summer. They have been so professional and as a female I appreciated that I never felt uncomfortable or like I was being taken advantage of. I recommend them for all your HVAC needs.

Response from Owner

Thank you for sharing your experience, Amanda! We’re really happy to hear that our team provided thorough and professional service. It’s fantastic that you decided to sign up for our yearly maintenance plan—regular system checks are so important for keeping your HVAC running smoothly. We're also glad that the attic fan installation is helping your system work more efficiently in the summer heat. We truly appreciate your trust in us and your recommendation for all HVAC needs. Thanks so much! Your Friends at Aire Serv of South Charlotte

Patti Neeley
Patti Neeley via Google

Response from Owner

Thank you for your great rating, Patti! Your Friends at Aire Serv of South Charlotte

Keith Link
Keith Link via Google

These guys are great specially there attention to detail.

Response from Owner

Keith, thank you for your great feedback! We're proud to be a heating and cooling company you can count on. Your Friends at Aire Serv of South Charlotte

Parker Melvin
Parker Melvin via Google

Outstanding in every respect! Extremely courteous and professional with excellent communication.

Response from Owner

Parker, thank you! We're grateful to earn your satisfaction and we're so glad our communication is helpful. We're proud to be a heating and cooling company you can count on! Your Friends at Aire Serv of South Charlotte

Mark Cleveland
Mark Cleveland via Google

Outstanding service and professionalism. Aire Serv of South Charlotte is my go to for all of my families HVAC needs. They keep us comfortable year around!

Response from Owner

It’s great to hear that you’re consistently satisfied with our service and professionalism, Mark. We’re glad that Aire Serv of South Charlotte has become your go-to for all your family's HVAC needs. Keeping you comfortable year-round is our top priority, and we appreciate your trust in us! Thanks so much! Your Friends at Aire Serv of South Charlotte

Jeremy Spring
Jeremy Spring via Google

The power went out at our house on the night before Labor Day which caused an issue with getting my HVAC and thermostat back in sync the next day. I called around to a few HVAC co's and AireServ was the only one able/willing to come out on Labor Day. Jonathan (the owner) called me back within about 20 mins, sent me a tracking link so I could see how close he was to arriving. Once at my house he looked over my system in great detail and provided a temporary solution until his tech could come out for a permnanent fix. Keith G is the tech that came out. He is a 30+ year vet of the HVAC industry. He was thorough, communciative and a pleasure to work with. We signed up for a mtce contract with Aire Serv and I will never think about using another HVAC co as long as they are in business. I highly recommend you call them!

Response from Owner

Thank you for sharing your kind review, Jeremy! We're thrilled to hear that Jonathan and Keith were able to assist you on Labor Day. It's great to know that our prompt response, comprehensive service, and temporary solution met your needs until we could provide a permanent fix. We're also delighted that Keith's extensive experience, thoroughness, and communication skills made a positive impression. Your continued support is deeply appreciated and we look forward to serving your HVAC needs for years to come. Your Friends at Aire Serv of South Charlotte

Katie White
Katie White via Google

From the start, Aire Serv was amazing! Johnathon came out to give us a quote on a new system. He took his time and looked at everything. He was the only 1 out of 4 companies who explained why we needed a new unit. He also wasn't at all pushy. He gave us the best quote as well. Within 2 days, we had air again. I would highly recommend them to anyone!! Honesty and best priced.

Response from Owner

Thank you for sharing your experience, Katie! It's fantastic to know that Johnathon's thorough and detailed approach was valuable during our service. We're also glad that our honest and competitive pricing stood out. We are delighted to have been your choice for HVAC needs and look forward to keeping your home comfortable in the future. Your Friends at Aire Serv of South Charlotte

Rachel & Scott Croner
Rachel & Scott Croner via Google

We found Aire Serv after a nightmare dealing with a different home warranty company. After hearing our desperation, in the middle of summer, Jonathan and his team fit us in quickly and were able to finally get us actual answers of what was wrong (this was after three other companies had also been at our house multiple times). While we needed extensive work, the Aire Serv team was very quick to turn around multiple options and took the time to explain to us the pros and cons of each without feeling like we were being upsold. They stand behind their work 100% and made sure that their project is complete correctly. Honestly, every person we have interacted with on the Aire Serv team has been amazing. We cannot recommend this team enough when you need someone you can trust, especially when making such an important investment in your home.

Response from Owner

Thank you for the thoughtful review, Rachel! We're thrilled to hear that Jonathan and his team were able to help with your stressful situation and provide you with answers and solutions. It's great to know that our team's promptness and thoroughness in providing multiple options and explaining the pros and cons of each were appreciated. We are committed to standing behind our work and finishing projects professionally and completely so our customers can breathe easy. Aire Serv is just a phone call away for future HVAC needs! Your Friends at Aire Serv of South Charlotte

Total Number of Reviews:41

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