4.8/5

1854 Ratings

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Mark or Sharon Eliason
Mark or Sharon Eliason via Google

Lynette or Kevin Crichton
Lynette or Kevin Crichton via Google

Our service professional was TJ, and we were very impressed. He was very knowledgeable and easy to converse with. It was such a pleasant experience. Thank you.

Response from Owner

Kevin - thank you for leaving Aire Serv of Sioux Empire a review! We'll be here next time you need heating or air conditioning services.

Gretchen Reibsamen
Gretchen Reibsamen via Google

I had TJ with airserv, Brian with Mr. Rooter, and Leo airserv in my house doing work. A home check from TJ which informed me I haven't been good about changing my air filter lately 🙃. Then Brian helped me fix my toilet so it refills with water and changed out my garbage disposal and drain which was doing some leakyies under my sink as well and fix a boiler drain thing in my basement. And finally Leo who came and installed a system that will alert me of water issues and if I don't change my air filter like I'm suppose to 🙃. Everyone was professional and kind I felt comfortable having them in my house. I had to delete my previous posts but I haven't had any issues with the neighborly company. I will continue to use their services.

Response from Owner

Gretchen - thank you for calling Aire Serv of Sioux Empire in a time of needing AC services! We are happy to hear our team was there for you in a timely manner & you were able to sign up for our Advantage Plan. We'll be here next time you run into an HVAC emergency!

Zach Marcoe
Zach Marcoe via Google

TJ was awesome! Beyond professional and very informative!

Response from Owner

Hi Zach, We're thrilled to hear about your great experience with TJ! It's wonderful to know he was both professional and informative during your service. We'll be sure to pass along your kind words to him. Thanks for choosing Aire Serv of Sioux Empire, and if you ever need anything else, we're here to help!

William Goldberg
William Goldberg via Google

TJ Was very helpful and friendly. He fixed the problem in no time at all. Would recommend him and his company for service or repairs.

Response from Owner

Hi William, We're thrilled to hear about your positive experience with TJ! It's great to know he could help you out promptly and with a smile. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. We're here to help!

Shelby Kilian
Shelby Kilian via Google

TJ was great to work with explained everything to me in depth. He was very helpful with any questions I had.

Response from Owner

Hi Shelby, We’re thrilled to hear that TJ provided you with such a detailed and supportive experience! We always aim to answer all questions thoroughly and ensure our customers feel informed and comfortable. If you ever need any further assistance or have more questions down the line, don’t hesitate to reach out. Thanks for choosing Aire Serv of Sioux Empire!

Adam Schroeder
Adam Schroeder via Google

Leo was amazing! Professional, knowledgeable, courteous, and easy to talk to. He deserves a raise!

Response from Owner

Hi Adam, We're thrilled to hear about your positive experience with Leo! It's always great to know when our team members make such a positive impact. We'll definitely pass your kind words along to him. If you need anything else or have further feedback, feel free to reach out. Thanks for choosing Aire Serv of Sioux Empire!

Joe Hulshak
Joe Hulshak via Google

The service techs were knowledgeable, professional, and overall fantastic.

Response from Owner

Hi Joe, We're really happy to hear that you had a great experience with our service techs! It's our goal to ensure professionalism and knowledge at every step, so it’s fantastic to know we're hitting the mark. If you ever need us again, we're just a call away!

Kory or Hilary Williamson
Kory or Hilary Williamson via Google

Response from Owner

Hello Hilary, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear about your positive experience with Aire Serv of Sioux Empire. It’s our goal to deliver the best service possible, and it’s always rewarding to know that we’ve met your expectations. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help! Thanks again for your support!

Ash Lee
Ash Lee via Google

Leo was very helpful with getting sensors set up for our house.

Response from Owner

Hey Ash! We're thrilled to hear that Leo was able to help get your sensors set up. It's great to know when our team makes a difference for our customers. If you need anything else or have more questions, feel free to reach out. We're always here to help!

Tony
Tony via Google

Response from Owner

Hi Tony, Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with Aire Serv of Sioux Empire. Your satisfaction is our top priority, and it’s wonderful to know we’ve hit the mark for you. If you ever need anything in the future, or have any questions, feel free to reach out. We're here to help!

Leah Vallejo Erks
Leah Vallejo Erks via Facebook

I had an appointment with Randy Ekwall to service my furnace. He arrived on time, introduced himself, was very kind & professional. He also brought to my attention that it looked like my water heater was leaking. He was able to schedule Nick from Mr. Rooter to come and look at the water heater in less than an hour. Randy saved me from a possible bad situation that was able to be addressed immediately. I can't thank him enough!!! Thanks Randy!!!

Barb Otten
Barb Otten via Google

Excellent service. On time. Larry is friendly and takes time to explain all the options.

Response from Owner

Hi Barbara, We're thrilled to hear that you had a great experience with Larry and our service! It's important to us that our customers understand all their options, and we’re glad Larry was able to assist you. If you ever need anything else or have questions in the future, feel free to reach out.

Gina or Jesse Leikas
Gina or Jesse Leikas via Google

We would like to express our gratitude to the amazing team of Brad, Sam,Jacob,Tyler and Jalen for our new furnace and air conditioning units ! Great teamwork !!

Response from Owner

Hi Gina, We're thrilled to hear that you had a great experience with Brad, Sam, Jacob, Tyler, and Jalen! It means a lot to us to know our team hit the mark with your new furnace and air conditioning units. We'll be sure to pass along your kind words to them. If you need anything else, just give us a shout. Enjoy the comfort of your new system!

Erin McCarty
Erin McCarty via Google

It was later in the day when we figured out the furnace was not working. I called and TJ was at the house within 15 minutes. He checked everything and found the reason we weren't getting heat in the house. Through the vent outside, a bird had come in and blocked the air supply. Yes, a bird! The heat was back on after we got a good chuckle out of it!

Response from Owner

Hi Erin, Wow, a bird playing hide and seek with your furnace! It’s not every day you get a story like that. We're really glad TJ could swoop in and get things warmed up for you so quickly. If you ever need anything else, you know we're just a call away. Stay cozy, and thanks for sharing your experience!

Carmen Jurgensen
Carmen Jurgensen via Google

I just had TJ Barnes replace a heat exchanger on my furnace. TJ is such a professional technician. TJ was so thorough explaining to me with his camera what had happened and what needs replacing. TJ was here the next morning with the a new exchanger. Explained everything to me. Ensured I didn't have any questions or concerns. Made sure I was satisfied with everything. TJ provided just awesome customer service. He's such a friendly, extremely knowledgeable individual person that knows truly is passionate his job and the customers he serves. I'm so happy to have a person come into my home and fix a vital piece of equipment we need in our homes!! Thanks again TJ Carmen Jurgensen Sioux Falls, SD

Response from Owner

Hi Carmen, It’s wonderful to hear about your positive experience with TJ! We’re thrilled to know that he provided you with thorough explanations and exceptional service. We take pride in having knowledgeable and friendly technicians like TJ on our team who are truly passionate about their work and our customers. Your satisfaction is our top priority, and it’s great to know TJ ensured everything was just right for you. If you ever need anything else or have more questions, feel free to reach out.

Erin Woolley
Erin Woolley via Google

Response from Owner

Hi Erin, Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with us. Your kind words motivate our team to continue providing top-notch service. If you ever need assistance again, don’t hesitate to reach out. We're here to help!

Tracy J
Tracy J via Google

Randy came to my home to repair my heater when I needed it the most! It was sub zero temps and he was here within hours of my call to Airserv! It was lifesaving to say the least. He was thorough and explained what he had done! I’m grateful as a consumer for your professionalism. Thank you! And thank you AirServ for having great staff!

Response from Owner

Hi Tracy, We're so glad to hear that Randy was able to help you out when you needed it most! Our team always strives to provide prompt and professional service, and it's wonderful to know you felt well taken care of, especially in those freezing temperatures. Your feedback really means a lot to us and we'll be sure to pass on your kind words to Randy. Thank you for choosing Aire Serv of Sioux Empire. Stay warm and take care!

Steve Lotspeich
Steve Lotspeich via Google

Air Service technician ,Leo, came to the house after normal hours and completed the task of getting our furnace operating. He was able to secure and install the part needed. We have a warm house once again.

Response from Owner

Hi Steven, We’re thrilled to hear that Leo was able to help you out and get your furnace up and running! It's great to know you're enjoying a warm house again. If you ever need assistance in the future, don’t hesitate to reach out. Stay cozy!

Dustin Sona
Dustin Sona via Google

Leo knocked it out. Called for a down heater on a Friday at 10:30am and by 1pm we were back up and running. Everything in the warehouse is freezable and Leo got me up and rolling right away.

Response from Owner

Hi Dustin, we are extremely grateful for your review! We are delighted that Leo knocked it out of the park and was able to get your heater up and running so your business can function at its best. Don't hesitate to call us again should you need anything else!

Total number of 5 star reviews :1681

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