4.9/5

891 Ratings

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Karen Plummer
Karen Plummer via Google

Response from Owner

Thank you for your 5-star rating, Karen! We appreciate your support and look forward to serving you again. Thank you Kevin and Shelly Poston Owners

Moon, Nora
Moon, Nora via Google

I called on Friday morning after heat went out during the night. Friendly staff made appointment for repairman to come out at 4pm. Very nice and knowledgeable repairman arrived on time and made diagnoses and replaced thermostat. I was very pleased with service and will definitely use services again.

Response from Owner

Thank you for sharing your experience, Nora! We're glad to hear that our staff was friendly and accommodating and that the repairman provided excellent service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Thank you Kevin and Shelly Poston Owners

Russell, Deanna
Russell, Deanna via Google

They are a great local company. Honest and reliable. We have a service contract with them for several years. The technicians are very good, tend to everything and answer any questions we may have. Aireserv installed a new heating and air conditioning unit to replace ours that was over 30 years old. We have been more than pleased with the new and more energy efficient unit.

Response from Owner

Thank you for your wonderful review, Deanna! We’re thrilled to hear that you've had such a positive experience with our team and services over the years. Your satisfaction with the new heating and air conditioning unit means a lot to us. We appreciate your continued trust in our company and look forward to serving you in the future! Thank you Kevin and Shelly Poston Owners

Thomas, Zachary
Thomas, Zachary via Google

Response from Owner

Thank you for the 5-star rating, Zachary! We're glad to know you're satisfied with our service. We appreciate your support! Thank you Kevin and Shelly Poston Owners

The Infinity Property Group
The Infinity Property Group via Google

Highly recommend Postons , customer service and customer care are second to none!

Response from Owner

Thank you for your amazing review! We're thrilled to hear that you had a great experience with our customer service and care. Your recommendation means a lot to us. We look forward to serving you again! Thank you Kevin and Shelly Poston Owners

Galen Watt
Galen Watt via Google

Mark came to our home when we were having bad dryer vent problems. He diagnosed the problem within minutes....a birds nest lodged in our vent. My husband and I were extremely happy with the visit!

Response from Owner

Thank you for your wonderful feedback, Galen! We're glad to hear that Mark was able to quickly diagnose and resolve your dryer vent issue. Your satisfaction is our priority, and we appreciate your support! Thank you Kevin and Shelly Poston Owners

Razinsky, Jolie
Razinsky, Jolie via Google

Response from Owner

Thank you for your 5-star rating, Jolie! We're delighted to know you're satisfied with our services. Your support means a lot to us! Thank you Kevin and Shelly Poston Owners

Mottet, Robert
Mottet, Robert via Google

I would like a detailed invoice

Response from Owner

Thank you for your 5-star rating, Robert! We appreciate your request for a detailed invoice. Please reach out to us directly, and we’ll be happy to assist you with that. Thank you Kevin and Shelly Poston Owners

Ken Richardson
Ken Richardson via Google

Knowledgeable, efficient and polite.

Response from Owner

Thank you for your kind words, Ken! We're glad to hear that you found our team knowledgeable, efficient, and polite. Your feedback is truly appreciated! Thank you Kevin and Shelly Poston Owners

Ray Wright
Ray Wright via Google

Response from Owner

Thank you, Ray! It's our pleasure to provide reliable heating and cooling services and we hope you'll give us a call if you need us in the future! The Aire Serv Team

Kerry Roe
Kerry Roe via Google

On time, very nice and polite. Found the problem and fixed it. Thank you

Response from Owner

You're welcome, Kerry! We're delighted to hear our prompt response and friendly service were valuable to you. It was a pleasure to assist you with your HVAC repair and we hope to have the opportunity to serve you in the future. Thank you for your review! The Aire Serv Team

Buckner, Cheryl
Buckner, Cheryl via Google

Quick services and very knowledgeable technicians! Everyone in the office are very knowledgeable and helpful as well!!

Response from Owner

Thank you for sharing your review, Cheryl! We're proud to hear our communicative service and expert service professionals made a positive impression on you. Please don't hesitate to reach out if you need us in the future! The Aire Serv Team

Cory, Richard and Debra
Cory, Richard and Debra via Google

They send great technicians that diagnose the problem fast. Chris Engle fixed my issue within 10 minutes. Great job!

Response from Owner

We’re happy to hear that Chris was able to fix your issue in just 10 minutes, R! It’s awesome to know our technicians are quick and effective. Thanks for the shout-out! If you ever need more HVAC help, just give us a call at Aire Serv! The Aire Serv Team

Earl Lafleur
Earl Lafleur via Google

Justin communicated every step of the way! You can tell he loves what he does based off of his actions! My heating system is back up and running like a champ! My wife woke up in the morning and said now this is how it’s suppose to feel in the morning!

Response from Owner

Thank you for your feedback, Earl. It's fantastic to hear that Justin kept you informed throughout the repair process. It was our pleasure to make sure you and your wife are comfortable at home again! The Aire Serv Team

Milford, Tracee
Milford, Tracee via Google

Very prompt and courteous, friendly, knowledgeable, Very glad to be associated with this company

Response from Owner

Thank you for your feedback, Tracee! We’re glad to hear that you found our team prompt, courteous, and knowledgeable. It’s great to know you’re happy with your experience at Aire Serv. We appreciate your support and look forward to assisting you with all your HVAC needs! The Aire Serv Team

Beall, Wynonne & Allen
Beall, Wynonne & Allen via Google

Justin was great, hooked me up with a new thermostat and showed us how to operate it. Very friendly, very knowledgeable, highly recommend Justin.

Response from Owner

Thank you for your recommendation, Wynonne! We're proud to have Justin on the team and we're delighted his installation of your new thermostat went smoothly. Remember, Aire Serv is just a phone call away if you need us in the future! The Aire Serv Team

Scott McGee
Scott McGee via Google

On time and very thorough!

Response from Owner

Scott, thank you for your five-star feedback! Rest assured, and know that Aire Serv is here for you. The Aire Serv Team

tim & donna page
tim & donna page via Google

After having a problem with the first person that was assigned to our problem, we finally got assigned Aire Serv of Shreveport. They were here quickly and did a wonderful job and the technician was so fast and knowledgeable and courteous. He found and fixed the problem quickly and we were back to having air. Had they called Aire Serve of Shreveport we would not have had to go all weekend without air when it was warm and humid. Thank you so much Aire Serve of Shreveport.

Response from Owner

Thank you for your review, Tim and Donna! We're sorry to hear about the initial hiccup, but we're thrilled that our team could step in and provide a swift and effective solution. It's great to hear that our service professional's efficiency, knowledge, and politeness made a positive impression on you. We understand how crucial it is to have a functioning air system, especially during those warm and humid weekends. Breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Lorraine Coleman
Lorraine Coleman via Google

Response from Owner

Thank you for your perfect rating, Lorraine! You can breathe easy with Aire Serv on your side. The Aire Serv Team

larry tillman
larry tillman via Google

Response from Owner

Thank you for your excellent rating, Larry! We're proud to be a heating and cooling company you can count on. The Aire Serv Team

Total number of 5 star reviews :842

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