4.8/5

566 Ratings

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Nitzan Mosery
Nitzan Mosery via Google

Showed up on time, clean in uniform. Polite. Wore the booties over his shoes to keep the house clean. Efficient and to the point. Thank you

Response from Owner

You're welcome, Nizan! We're glad our service professional's polite service and attention to detail did not go unnoticed. It was a pleasure to assist you with your HVAC needs and we're grateful for your kind review! The Aire Serv Team

KIM BROWN (Kim Brown RE/MAX)
KIM BROWN (Kim Brown RE/MAX) via Google

We are a new customer and are part of the AP Service Plan for multiple units, and Daniel Toon was our technician and was fantastic! Showed up early, did a thorough inspection of all units, explain necessary repairs and recommendations and was extremely polite and courteous to my tenants. Highly recommended and impressed with his service.

Response from Owner

Thank you for your recommendation, Kim! We're delighted we've earned your trust in our HVAC services and we'll be sure to let Daniel know his prompt and thorough work stood out to you. You can breathe easy knowing Aire Serv is always just a phone call away when you need us! The Aire Serv Team

Alina Khan
Alina Khan via Google

Paul did an outstanding job with my HVAC system. He was professional, knowledgeable and efficient throughout the entire process. I highly recommend Paul - he truly knows his work.

Response from Owner

Alina, thank you for your recommendation! We're glad Paul's HVAC expertise came in handy in keeping you comfortable in your home. We'll be sure to pass your appreciation along! The Aire Serv Team

Farm girl ogle
Farm girl ogle via Google

Response from Owner

Thank you for your review! We're proud to provide heating and cooling services you can count on! The Aire Serv Team

Bobby Brooks
Bobby Brooks via Google

I cannot say enough positive things about Aire Serv. First off they're honesty, I could not be more impressed with somebody that is more about being honest then putting a dollar in their pocket. And just thier knowledge and skills if systems is phenomenal. If you want good quality service do not hesitate to call them.

Response from Owner

Thank you for sharing your review, Bobby! Our goal is to keep you feeling comfortable in your home, and we're delighted we've earned your trust with our transparent service and expertise. You can breathe easy with Aire Serv on your side! The Aire Serv Team

Keith and Jenny Lott
Keith and Jenny Lott via Google

Response from Owner

Thank you for sharing your satisfaction, Jenny! The Aire Serv Team

Chris and Sonny Burgin
Chris and Sonny Burgin via Google

We just had our heat pump repaired by Daniel Toon of Aire Serv of Sevierville. We have used Aire Serv several times over the years. They are always prompt in arriving and their Service Technicians are very knowledgeable. They always check out the unit thoroughly while here, they all seem to be very trustworthy and are excellent in explaining everything. I can highly recommend them to others.

Response from Owner

We’re grateful for your continued trust in Aire Serv, Sonnie. It’s great to know that Daniel and the team could provide the service you’ve come to expect from us over the years. We always aim to be thorough, honest, and clear, and it’s nice to hear that has made a difference for you. Thanks for recommending us—we truly appreciate it and are here whenever you need us! The Aire Serv Team

Carolyn Stinnett
Carolyn Stinnett via Google

I have been with this company for 13 years when they were Cota Heating and Air, but now Air Serve has joined the team, I would recommend this company for all needs, Good people that you can trust...

Response from Owner

We truly appreciate your loyalty over the years, Carolyn. It means a lot that you’ve trusted us since the Cota Heating and Air days and continue to count on Aire Serv for your heating and cooling needs. Having a team you can rely on is important, and we’re grateful for your recommendation. Thanks for being part of our journey—we’re always here when you need us! The Aire Serv Team

Mark Sebby
Mark Sebby via Google

I waited a while before posting my review because I wanted to make sure the problem with my HVAC was really fixed. After repeated attempts by the other big name, local heat & air companies and wasting a few thousand dollars on things that didn't work for the past couple of years, Aire Serv's technician figured out the problem, did the preventive maintenance required before replacing the new $1000 part that a previous company replaced without doing the prep work causing it to go bad. He then reprogrammed the system to perform with all of its bells & whistles because the previous companies had deactivated them "to make it work better". Everything works like it should with no problems during the summer and now this winter. Highly recommend them.

Response from Owner

We really appreciate you taking the time to share your experience, Mark. It’s frustrating to go through multiple HVAC repairs without getting real results, and we’re glad our technician was able to correctly diagnose the issue and get your system running the way it should. Proper preventive maintenance and ensuring everything is programmed correctly make all the difference, and we’re happy to hear your system has been working reliably through both summer and winter. Thanks for trusting Aire Serv, and we truly appreciate your recommendation! The Aire Serv Team

Rob Allred
Rob Allred via Google

Emre (service tech) was great. On time, courteous, and efficient. Located the problem, fixed it, ensured everything was functioning before he left.

Response from Owner

We’re glad to hear that Emre provided such great service, Rob. Being on time, courteous, and efficient are all important to us, and we’re happy he was able to resolve the issue and ensure everything was functioning properly. Thank you for choosing Aire Serv! The Aire Serv Team

Terry Anzures
Terry Anzures via Google

The technician was very professional. I have used this company for several years. Also, their fees are reasonable.

Response from Owner

We’re glad to hear that the technician provided professional service, Terry. We appreciate your continued trust in Aire Serv for your HVAC needs and are happy that our fees meet your expectations. Thank you for being a loyal customer! The Aire Serv Team

Emerald Housing Management
Emerald Housing Management via Google

I am a property manager and had an awful experience with another hvac vendor. Quoted us $1400 and never really knew what they were doing and kept rescheduling for months. Was referred this company by a friend and we will only use them from here on out. Tech was extremely friendly and knowledgeable. Fixed that specific unit for only $200 and a complete other unit all within an hour! We will only use this company for all of our HVAC needs from here on out and both properties I manage. Techs name was Emre and he was great and definitely was full of knowledge! ❤️

Response from Owner

We’re so glad to hear that Emre was able to resolve your HVAC issues quickly and professionally, Nichole. It’s great to know you’ve found a reliable company for all your HVAC needs, and we’re happy to have earned your trust. Thank you for choosing Aire Serv for both of your properties – we look forward to continuing to serve you! The Aire Serv Team

Andy Willis
Andy Willis via Google

Daniel was SO knowledgeable of his HVAC. Did a Great Job! Well informed of the in’s and out’s of his job!

Response from Owner

Andrew, thank you! It's wonderful that our HVAC team earned your terrific rating. The Aire Serv Team

Gage Titlow
Gage Titlow via Google

Great service to True Purpose in Sevierville. In the snow, smiles and all. ⭐️⭐️⭐️⭐️⭐️

John Hicks
John Hicks via Google

They were able to get to our house quickly. The technician was friendly and professional.

Heba Fahmy
Heba Fahmy via Google

Jackie Dennis
Jackie Dennis via Google

I wish I could give this company more than five stars. They sent someone out right away and they fixed our furnace. But what really touched me was their personal thoughtfulness. When I went to book the appointment, I was coughing really bad due to walking pneumonia. I apologized because I know it was hard to understand me with all that coughing. Two days later, I received a get well card with a very kind message from Des Hamel. It really lifted up my spirits and I am just so grateful for their kindness. It’s personal touches like this that show me they are a company that cares. I will definitely recommend them to anybody needing HVAC maintenance. God bless your company and may it prosper. Thank you again for the card. Jackie Dennis 🙏💕

Response from Owner

Jackie, we certainly hope you're feeling better! It was our pleasure to send a little something to brighten your day. We're so glad you gave us a call so we could repair your furnace, keeping you comfortable and warm in your home. Thank you so much for your recommendation! We're always here for you. The Aire Serv Team

Lee Buchanan
Lee Buchanan via Google

Response from Owner

Thank you, Lee, for sharing your satisfaction with our heating and cooling services! The Aire Serv Team

Rebecca King
Rebecca King via Google

Beautiful job!! Beautiful!! I've suffered for the last two years in a really cold house, now my house temperature is so comfortable that I've fussed at myself for not doing this sooner. The workers left everything so clean. They did a great job and to top it off the gentleman who gave me the quote explained more than the other companies who gave me quotes. I'm super satisfied with everything. Ty for superior service.

Response from Owner

We're so glad we could come to the rescue and help with your HVAC system, Rebecca! It's wonderful to hear that our team exceeded your expectations. Thank you for your kind recognition! It was our pleasure to ensure you're comfortable at home. The Aire Serv Team

Cheri Sullivan
Cheri Sullivan via Google

Great job , fair price . Capable technician

Response from Owner

We're so glad you're pleased with our heating and cooling services and professionals, Cheri! Thank you for sharing a review. The Aire Serv Team

Total number of 5 star reviews :530

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