4.9/5

846 Ratings

|

Alan Miller
Alan Miller via Google

Saul was fantastic. Very friendly and took the time to explain everything. Thank you, Saul, for getting us heat. We recommend Saul as your technician. Update: Got my new Rheem unit installed on 2/7/25, and it is awesome. Thanks, guys, for the great job. Everything from estimate to install was easy, and the crew was polite and respectful. Great price and great job. Highly recommend Air Serv.

Response from Owner

Thank you for your recommendation, Alan! We're proud to have Saul on the team and we're delighted his expertise and informative service were valuable to you. It's our pleasure to keep you feeling comfortable in your home! Billy Bullard, Owner, Aire Serv of Rowan County

McKenzi Ellis
McKenzi Ellis via Google

Since moving into our first home in March 2023, Aire Serv has been our #1 go to for all of our HVAC needs. Trust me, if our knew anything about our Frankenstein house that was built in 50’s, you’d know we have had an ABUNDANCE of issues. When it comes to HVAC, they have always come through. They always schedule us ASAP, we’ve had the best experience with their technicians (especially Josh P.), I’ve never felt like they have tried to price gauge, and they always make sure you understand all of your options and are fully informed before agreeing to follow through with their services. I HIGHLY recommend Aire Serv to anyone thinking about giving them a call!

McKenzi Ellis
McKenzi Ellis via Google

Since moving into our first home in March 2023, Aire Serv has been our #1 go to for all of our HVAC needs. Trust me, if our knew anything about our Frankenstein house that was built in 50’s, you’d know we have had an ABUNDANCE of issues. When it comes to HVAC, they have always come through. They always schedule us ASAP, we’ve had the best experience with their technicians (especially Josh P.), I’ve never felt like they have tried to price gauge, and they always make sure you understand all of your options and are fully informed before agreeing to follow through with their services. I HIGHLY recommend Aire Serv to anyone thinking about giving them a call!

Response from Owner

Thank you for your thoughtful recommendation, Mckenzi! We're proud to be your go-to call for all of the HVAC needs of your unique home. We'll be sure to share your kind words with Josh and the team. It's our pleasure to provide reliable and transparent service and make sure you fully understand all the work being done in your home. You can breathe easy knowing Aire Serv is always just a phone call away! Billy Bullard, Owner, Aire Serv of Rowan County

Janice Gobble
Janice Gobble via Google

The technician was prompt ,caring and knowledgeable

Response from Owner

We’re glad to hear our technician was prompt, caring, and knowledgeable, Janice! Providing thoughtful and efficient HVAC service is what we aim for. Thanks for choosing Aire Serv! Billy Bullard, Owner, Aire Serv of Rowan County

Todd Heyworth
Todd Heyworth via Google

Great work from dedicated people, best work in town. Shannon and crew are the ones to choose.

Response from Owner

We’re so glad to hear Shannon and the crew made such a positive impact, Will! It’s great to know that their hard work and dedication stood out to you. We truly appreciate your recommendation and are here anytime you need HVAC service! Billy Bullard, Owner, Aire Serv of Rowan County

Darin Thomas
Darin Thomas via Google

Terry has always been thorough and kept my heat pump running in tip top shape. Gives me tips on how to keep it running better and efficient. Could not be more pleased.

Response from Owner

Thank you for sharing your review, Darin! It's a pleasure to assist you with your HVAC needs, and we're delighted Terry's expertise has been valuable in keeping your system running at its best. You can breathe easy knowing Aire Serv is always just a phone call away! Billy Bullard, Owner, Aire Serv of Rowan County

Carlton James
Carlton James via Google

Aire Serv is “the joint”!!!! Hands down! The undisputed champion of the HVAC world. You can call them anytime, and they’ll come to correct your issue. A young man, Saul came to my house. He was very professional and very knowledgeable. I explained to him the issue and he got right on it. He even fixed my fireplace!! I highly recommend, Saul! Not only is he knowledgeable, but an outstanding young man. I recommend him to be promoted to the next level. Contact Aire Serve for your HVAC needs! I stand behind my statement, like the CEO of Pepsi.

Response from Owner

Carlton, we really appreciate you taking the time to leave such an awesome review! It means a lot to hear that you had such a positive experience with Saul. We’re glad he was able to handle both your HVAC issue and even fix your fireplace on top of it. Your recommendation truly means a lot to us, and we’re always here when you need help with anything else. Thanks again for your kind words! Billy Bullard, Owner, Aire Serv of Rowan County

Amit Jayas
Amit Jayas via Google

Tech is good and experience, but I think the. Quotation is expensive

Response from Owner

Amit, thank you for seeing the value in our heating and cooling services! We work diligently to keep our prices in line with the current market. Please feel free to give us a call if you have any questions or concerns. Billy Bullard, Owner, Aire Serv of Rowan County

William E.
William E. "Bubba" & Carol Hauss via Google

Great guys, everyone has a job to do, and they work together, helping each other out. Replaced a split system and replaced damaged duct work in a timely manner. I followed the recommendation of the rep, for the type and brand of equipment. Love it !!!

Response from Owner

Thank you, Bubba, for your review! We're glad our team worked well together to replace your split system and duct work. We appreciate the opportunity to serve you and earn your trust. Billy Bullard, Owner, Aire Serv of Rowan County

Otto Vejsada
Otto Vejsada via Google

Great service! Needed to replace furnace under home warranty. Aire Serve came out, diagnosed the issue, dealt with the warranty company, communicated clearly and often, set expectations and performed the work exactly as promised in the exact timeframe as estimated! Could not ask for better service! Will definitely use them again!

Response from Owner

It is great to hear the process went smoothly, Otto. Clear communication, timely work, and ensuring everything is handled with the warranty company are what we aim for. Thank you for choosing Aire Serv, and we look forward to helping you again in the future! Billy Bullard, Owner, Aire Serv of Rowan County

Desheena's Dialogues
Desheena's Dialogues via Google

They came in and did an excellent job. They went above and beyond to get me taken care of quickly. Thank you Thank you. It was to be a cold weekend and they changed my appointment to save me from the cold. Much appreciated!

Response from Owner

Desheena, we're so glad we could repair the issue so you can be warm this weekend and beyond! Thank you for sharing your experience. Billy Bullard, Owner, Aire Serv of Rowan County

Tangy Roseborough
Tangy Roseborough via Google

The technician arrived before said time, from the minute we met he was very professional assuring me that he would fix our heat. Once he found the problem, he let me know exactly what he needed to do. Our heat was restored and he stayed to make sure it was operating properly. You have gained a customer! Yours in HIS service, Tangy & Michael Roseborough

Response from Owner

We’re grateful for your trust, Tangy and Michael. Making sure your heating system was fully restored and working properly before leaving is exactly the level of service we strive for. Clear communication and professionalism are key, and we’re glad our team provided that from start to finish. We appreciate you choosing Aire Serv and are honored to have you as a customer! Billy Bullard, Owner, Aire Serv of Rowan County

Chris & Amanda Berns
Chris & Amanda Berns via Google

Response from Owner

Thank you, Christopher! We're happy to provide heating and cooling services you can count on! Billy Bullard, Owner, Aire Serv of Rowan County

Dennis Barrier
Dennis Barrier via Google

Response from Owner

Thank you for sharing your satisfaction, Dennis! Billy Bullard, Owner, Aire Serv of Rowan County

Abe Daniels
Abe Daniels via Google

Prompt courteous knowledgeable

Minu Castillo
Minu Castillo via Google

Excellent service! On time! Very professional and knowledgeable! I highly recommend them!

Response from Owner

Thank you, Minu! We're proud to be a heating and cooling company you can count on, and we appreciate your recommendation! Billy Bullard, Owner, Aire Serv of Rowan County

Marty Lyons
Marty Lyons via Google

The technician was very polite and professional. He informed us of the issue he found that would break down in the near future. He contacted our home warranty company, got the approval and changed the part out. He did exactly what we had planned for the company to do…inspection and maintenance and replace any parts that would cause the system to break down during cold winter months. I highly recommend this company.

Response from Owner

Marty, thank you for recommending us! We're glad our service professional provided information about what was going on with your unit and that he was able to seamlessly make the necessary repair so you can stay warm in your home during the coming months. We'll be sure to pass your appreciation along! Billy Bullard, Owner, Aire Serv of Rowan County

Helen Broadway
Helen Broadway via Google

Very professional and courtesy. Always ready to help when issues arise.

Response from Owner

Helen, rest assured, and know that Aire Serv is here for you whenever you need us! Thank you for your wonderful review. Billy Bullard, Owner, Aire Serv of Rowan County

Mike Bridges
Mike Bridges via Google

Response from Owner

Thank you, Mike and Jennie! It was a pleasure to assist you with your HVAC needs and we hope to have the opportunity to serve you again in the future! Billy Bullard, Owner, Aire Serv of Rowan County

Tom Neumann
Tom Neumann via Google

Unbelievable response when i had a heating issue!! Jason found and repaired the problem quickly.Don't need to go anywhere else!

Response from Owner

We’re glad Jason was able to resolve your heating issue so quickly, Tom! Fast, reliable HVAC service is what we strive for, and it’s great to know we hit the mark. Thanks for sharing your experience with Aire Serv! Billy Bullard, Owner, Aire Serv of Rowan County

Total number of 5 star reviews :804

Let Us Call You

*Required

We're sorry. We don't currently provide service to

By checking this box, I agree to opt in to receive automated SMS and/or MMS messages from Aire Serv, a Neighborly company, and its franchisees to the provided mobile number(s). Message & data rates may apply. View Terms and Privacy Policy. Reply STOP to opt out of future messages.

By entering your email address, you agree to receive emails about services, updates or promotions, and you agree to the Terms and Privacy Policy. You may unsubscribe at any time.