Customer Reviews

Samara Anderson
Samara Anderson via Google

I recently had a 2.5-ton System installed in my attic by Aire Serv and I couldn’t be happier with the service. Francine helped with my initial inquiry & set up my appointment. She was super helpful & nice. Deron, the tech who did the install, was amazing and very knowledgeable and super professional. The installation was done beautifully, with great attention and detail. They even moved the new unit forward to make it more assessable for maintenance, which I really appreciated. Paul, the owner, was nice enough to reach out a few days after to make sure everything was going well, which I appreciated. Thank you all again !

Response from Owner

Thank you for your kind words - Francine & Deron are the best - Paul, Owner.

BarryH1701
BarryH1701 via Google

Great guys

Response from Owner

You’re the best Barry - thank you so much. Paul S.

Jmariec
Jmariec via Google

Caden Dumas
Caden Dumas via Google

Response from Owner

Thank you for the positive review.

Sam Woo
Sam Woo via Google

Response from Owner

Thank you Sam - appreciate the positive review. - Paul

Blue Zinnia
Blue Zinnia via Google

Overall a GREAT experience. Paul, Darren and Francine were all so polite and helpful. Darren installed of my new hvac system and it's quiet and cool. Thanks for everything! I highly recommend this company

Response from Owner

Thank you so much for your review. We appreciate your business and please call us anytime if you have any questions or concerns. -Paul S.

Merle Allem Bucknam
Merle Allem Bucknam via Google

I highly recommend Aire Serv of Palm Beach. Paul, the owner, answered my call within the hour and went out of his way to inquire exactly what my situation was, that of having a broken down AC, and offered to come by the same day and see how he could help me. After deciding on what was needed, he made several suggestions, and had his wonderful and efficient Secretary, Francine, email me forthwith the quotes of the different AC units he recommended. He was extremely knowledgable and has a great personality, smiling and positive! I decided on one and the very next day at 6:45 a.m. his crew arrived. They were polite, efficient and after installation was complete, they cleaned up and left my place in good order. Paul was present on and off during that day and stayed extra late to make sure the AC was working and that I knew how to operate it. He was available via text and phone if I needed to trouble shoot my App with the thermostat. Great folks, Great Company! Thank you each and everyone who made this all possible. Cool at last!

Response from Owner

Thank you Merle, appreciate your positive review. It’s good folks like you that makes our business possible. - Paul S.

Yolanda Mejia
Yolanda Mejia via Google

Great public relations, knowledgeable, and effective

Response from Owner

Thank you so much for the opportunity and your business. We look forward to being your new AC company. - Paul & Josie S., Owners.

Matt Sharrow
Matt Sharrow via Google

Great service! On time and and very professional

Response from Owner

Thank you very much for your review. We appreciate your kind review. Paul S., Owner.

Arunachalam Narendra
Arunachalam Narendra via Google

Our A/C unit was down since Sat Aug 21. The company with whom we have a contract came on Mon Aug 23. Said motor was bad and replaced the motor on Aug 31. After replacing the motor they said the ambient air sensor was bad and had to replace it. Since Monday Sept 02 was a Holliday they called on Wed Sept 4 and said the sensor will be available only on Wed Sep 11. When I called on Wed Sep 11, they said the sensor will be available only on Sep 20. That means A/C will not be available for us for 4 weeks. In desperation looking for an alternative I was lucky to talk to Paul of Air Serve. Paul was very patient, understood my situation and explained to me the pros and cons of the Alternatives I was thinking of. He was very knowledgeable, at no stage he was trying to sell a unit or service. He even volunteered to find out with which Trane distributors the sensor is available. The sensor was available with three distributors. One in state and two outside the state. Paul did this Very willingly. At no stage Did I get the feeling he was trying to sell something to me. He really spent his valuable time trying to help me without expecting any thing in return. In today’s world it is rare to find an individual like Paul. I have no hesitation in recommending his company for anyone in need of air condition services.

Response from Owner

Thank you so much for your kind words. Appreciate the opportunity to talk to you and your patience - glad to have had good conversation with you and meet someone new. - Paul S.

Julien Solivert
Julien Solivert via Google

Derrick, did a thorough job if you're looking for expert air conditioning Repair you can't go wrong with Paul and Derrick.Very highly skilled and experience, and always willing to go the extra mile to make sure their customers are happy. I have used them for both AC repaire and installation, the service staff is very polite and professional and will do whatever it takes to help by installing your A/C in a timely manner. I would recommend Air Serve of Palm Beach to anyone!

Response from Owner

Thank you Julien - we appreciate your business and your kind words.

Olga Olga
Olga Olga via Google

Above and beyond! Our neighbor referred us to Aire Serv and we are very pleased with the work done. Everything was organized and replaced in a matter of a couple days. It is a very efficient powerful air conditioner. Thank you!!!

Response from Owner

Thank you for the kind words and your business. We appreciate the pictures also. We are glad you are happy with the system. - Paul S, Owner.

Ronald Larsen
Ronald Larsen via Google

The owner of Aire Serv, Paul, was very knowledgeable about the pluses and minuses of the various air conditioner brands and SEER2 ratings and he was willing to negotiate. The installer Darren, was on time and very professional and easy to interact with. I am very pleased with the result! All of the permits were pulled and Darren came on-site during the inspection to make sure all went well. The service was superb.

Response from Owner

Thank you Ron! It was a pleasure talking AC with you. We find the more our customers are aware of all their options the better they feel about their purchase. Thanks again for your business and appreciate the positive review. Paul S., Owner.

Total Number of Reviews:13

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