4.9/5

410 Ratings

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Customer Reviews

Michelle Pauldon
Michelle Pauldon via Google

The technician was on time very polite and knowledgeable. Awesome service.

Response from Owner

Thank you Michelle so much for the kind words and your review of AireServ of Palatine. We are very happy to help so quickly with your HVAC system at your home in Rolling Medows IL. Thank you

Daniel Johnson Chris Krason
Daniel Johnson Chris Krason via Google

Response from Owner

Thank you Duke for your review of Lance and AireServ of Palatine. We are so happy to help with your HVAC issue at your home in Carey IL.

Duke Johnson Krason
Duke Johnson Krason via Google

Response from Owner

Thank you Duke for your review of Lance and AireServ of Palatine. We are so happy to help with your HVAC issue at your home in Carey IL.

Magali Gonzalez
Magali Gonzalez via Google

I got a new furnace installed by them. Great service. Nick really made this happen. I was having issues and he made my case a priority. Recommend 100%. Again Nick thank you very much for caring

Response from Owner

Thank you Magali for your feedback of Nick and AireServ. We always try our best to provide the best client service we can. We are super happy to help with your new furnace install in Streamwood IL. Thank you

A J Agarwal
A J Agarwal via Google

Very professional

Response from Owner

Thank you AJ for your review of AireServ of Palatine. We are so happy to help with your new furnace install at your home in Streamwood IL. Thank you

Bart Luhman
Bart Luhman via Google

Lance Petty did a great job!!

Response from Owner

Thank you Bart for your review of Lance, Brandon and AireServ of Palatine. We are very happy we could get your heat working again at your home in Hoffman Estates IL.

Justin John
Justin John via Google

Highly recommend using their services. Our furnace m broke and with a young child, we needed it fixed right away. Their team came and took of the issue immediately, fixing our furnace. No one else I’d recommend to take care of your HVAC needs! Thank you to Nick and the team for all that they did for us!

Response from Owner

Thank you so much Justin for your feedback! You even took the time to call me the owner of AireServ to tell me personally! You made my Friday! AireServ is so happy we could help with your cooling issues in Wheeling IL. Thank you

Mike Norwood
Mike Norwood via Google

Lance Petty did a great job, quick and easy

Response from Owner

Thank you Mike for your review of Lance and AireServ of Palatine. We are very happy to solve you no heat issue and get your your home comfortable again.

Shiv Prasad
Shiv Prasad via Google

Response from Owner

Thank you so much for taking the time to leave a review of AireServ of Palatine. We are so happy to get your heat back going with your new furnace install in Barrington IL. Thank you very much

Dina Skinner
Dina Skinner via Google

Very responsive!

Response from Owner

Thank you Dina for your review of AireServ of Palatine and our team. We are very happy to get the heat back working for your home in Arlington Hights IL.

Maria Meran
Maria Meran via Google

Nick was great and helped us a lot! Such a nice person!

Response from Owner

Thank you Maria for your feedback of AireServ and Nick. I will pass this along to our whole team. AireServ is so happy to help with your new furnace install in Arlington Hights IL.

Katherine Diehl
Katherine Diehl via Google

Really great experience from start to finish. Friendly communication, talked us through our options, and got the work done quickly. Much appreciated!

Response from Owner

Thank you Kate for your review of AireServ of Palatine. We are so happy to do your new furnace install for your home in Mt Prospect IL.

Mike Fox
Mike Fox via Google

Response from Owner

Thank you Mr. Fox for your 5 star review of AireServ of Palatine. Thank you for trusting AireServ with your homes full HVAC system install in Palatine IL.

Elizabeth Ang
Elizabeth Ang via Google

I found Aire Serve through my home warranty last summer and I liked their service for my ac that I had them come back for my furnace and my old furnace decided to go out on me. Aire serve did their best to help me out. It was frustrating for a few days just figuring out what was really wrong. I had the chimney people come etc. When it came to ordering for a replacement part, Nick came on the phone and I ordered the part that was needed but he recommended for a possible new furnace for the price I was spending on the part. He helped me out with pricing and going through my warranty. I asked for an update and I received it during the installation process and asked for a phone call and I received it. I will continue to use Aire Serve. Thanks!

Response from Owner

Thank you so much Elizabeth for your review of AireServ team! I will be sure to tell everyone from our install crew to our office manager and Nick. We are so happy to help you with you new furnace install in Streamwood IL THANK YOU

Robert Jackson iii
Robert Jackson iii via Google

Lance Petty Outstanding job came back next day with part and got heat working

Response from Owner

Thank you Robert for your feedback of AireServ and Lance. We are super happy to help with restoring your heat at your home in Hawthorn Woods IL.

Cam V
Cam V via Google

Lance Petty did a great job, three heat is back on. Thank you!

Response from Owner

Thank you Cam for your feedback of Lance and AireServ of Palatine. We are verry happy we could help with getting your heat back on for your home in Fox River Grove IL.

Jin Ko
Jin Ko via Google

Aire Serv of Palatine was very helpful and responsive assisting us with our heating issue. They advised us on the type of system we needed and did not try to up-sell. We inquired about a more powerful furnace and told us it was not necessary. Will definitely use them for future issues.

Response from Owner

Thank you Jin for your review of our team. We are so happy to help with your furnace install for your home in Buffalo Grove IL.

JL Myers
JL Myers via Google

Very thorough and professional!

Response from Owner

Thank you J.L for your review of AireServ of Palatine. We try our best to provide the best client service we can.

D Brown
D Brown via Google

Lance Petty always provides expert service.

Response from Owner

Thank you so much for your feedback. AireServ and Lance are so happy we could get your home in Palatine IL back up and running with heat! Thank you

Kristen Ray
Kristen Ray via Google

Lance Petty did a fantastic job getting our heat up and running again. Thank you!

Response from Owner

Thank you Kristen for your review of Lance and AireServ of Palatine. We are so happy we could get your heat up and running at your home in Arlington Hights IL. Thank you

Total number of 5 star reviews :397

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