4.8/5

961 Ratings

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Local Heating & Air Conditioning Repair Company Reviews

Megan McDole
Megan McDole via Google

Bill was our technician today and did a very thorough job! I appreciate the detail he took to ensure everything was checked.

Response from Owner

Thank you for taking the time to share your experience with Bill's service. He's one of the best!

Joe DeHaven
Joe DeHaven via Google

Awesome service

Response from Owner

Your feedback means a lot to our team, Joe! Thank you for the five stars. The Aire Serv Team

Jack Chalfant
Jack Chalfant via Google

Response from Owner

We’re so glad you took the time to leave a rating, Jack. It means a lot to know our work left a positive impression. Thank you for choosing Aire Serv for your heating and cooling needs! The Aire Serv Team

Dennis Trammell
Dennis Trammell via Google

Response from Owner

Dennis, thank you so much for your excellent rating. We appreciate your positive endorsement and support. The Aire Serv Team

Brian Cline
Brian Cline via Google

Saturday, January 18, 2025 Bill McDonald from Aire Serve of Muncie just finished repairing our heating system in our home. Mr. McDonald visited our home last year for a different issue and repaired that as well. Both times, he was extremely professional and very friendly. His work ethic at determining the issue when faced with a non-functioning heating/cooling system is direct and logical. His high level of knowledge in his field along with the welcome ability to explain problems in terms that any homeowner can understand, makes Bill McDonald a fantastic service technician. In the future, if I have a need for a service professional to repair our system, I will definitely ask for him personally. I give Bill McDonald from Aire Serve of Muncie my highest recommendation and am quite confident that you will be pleased as well if he is called upon to solve your heating/cooling mystery. He is an honest human being and can be totally trusted. My wife and I really appreciate you, Bill! Thanks again!

Response from Owner

Thank you for trusting us with your repair, Brian! We're proud to hear that Bill and our team have provided you with excellent service. We're honored to be your trusted HVAC crew, and we'll be sure Bill knows that you and your wife appreciate his help! The Aire Serv Team

Duetta Healey
Duetta Healey via Google

Ethan came to do the routine service at our home. TOP NOTCH job!

Response from Owner

Duetta, thank you for recognizing Ethan's efforts to keep you comfortable in your home! We'll be sure he receives your great feedback. The Aire Serv Team

Yvette Clemens
Yvette Clemens via Google

Great customer service took his time will use him again knows what he is doing thank you

Response from Owner

Yvette, thank you! We're proud to earn your trust and satisfaction in our heating and cooling services. The Aire Serv Team

Phyllis & Charles Dargo
Phyllis & Charles Dargo via Google

Thank you so very much Drew C. Aire Serv repairmen, for fixing our furnace so quick. Getting the part, we needed so quick was a blessing to us. We really like this company for there true service. No pushing salesman. Thank again for your service.

Response from Owner

Getting your furnace fixed quickly and making sure you had the part you needed without any hassle was our goal, Phyllis. We’re glad Drew and the team could get everything taken care of for you. Providing honest service without any pressure is what we’re all about. Thank you for trusting Aire Serv—we appreciate you! The Aire Serv Team

james Tucker
james Tucker via Google

Response from Owner

We really appreciate your feedback on our HVAC service, James. Thanks for taking the time to share your experience! The Aire Serv Team

Lisa Ellis
Lisa Ellis via Google

The guys were really nice and took the time to help with the thermost and set up our phones to it. Great job guys. Thanks

Response from Owner

You're welcome, Lisa! It was our pleasure to help you get your new thermostat set up and connected to your phones. Thank you for your review! The Aire Serv Team

Leary Smith
Leary Smith via Google

Great service, and very experienced.

Response from Owner

We’re glad to hear that you had a great experience with our team, Leary! Having experienced professionals on hand is key to delivering quality service. Thanks for choosing Aire Serv! The Aire Serv Team

Terry Archer
Terry Archer via Google

They are helping me address my concerns with a new house and they explain to me why it is not working and they don't pressure me. They give me the information to make a good decision.

Response from Owner

Thank you for your excellent rating, Terry! We're committed to providing excellent customer service, and we're happy to know you're pleased! The Aire Serv Team

Rich Unrein
Rich Unrein via Google

Technician Drew is very thorough, carefully explained any issues with HVAC units.

Response from Owner

Thanks for the stars, Rich. They mean the world to us!

Jill Jones
Jill Jones via Google

I really like the service and the people that I have dealt with, response to service was amazing.

Response from Owner

Thanks for sharing Jill! Great customer service is our speciality!

Nancy Haney
Nancy Haney via Google

Very professional and carong.

Response from Owner

We’re so glad to hear that you had a positive experience, Nancy. Being both professional and caring is important to us, and we’re happy we could meet your expectations. Thank you for choosing Aire Serv! The Aire Serv Team

Dawn Hajdich
Dawn Hajdich via Google

I am beyond thankful to the speed and quality service from Aire Serv. My dad is on hospice. While staying at his house furnance popped and smoke smell came through the vents. Aire Serv scheduled a window of time then calles to confirm he could be early if that worked for . It sure did given we were freezing at 58 degrees. They sent me a picture of the techician coming. Drew was excellent. got it fixed so I could get to be with my dad at the hospital. I highly recommend Aire Serv.

Response from Owner

Dawn, we’re so glad we could help in such a critical time. We understand how important it is to stay comfortable, especially with everything you’re going through. Drew is a true professional, and we’re happy he could get the furnace fixed quickly. Thank you for trusting Aire Serv, and we appreciate your kind recommendation. Our thoughts are with you and your family. The Aire Serv Team

Linda Martin
Linda Martin via Google

Response from Owner

Thank you so much for the stellar rating, Linda! We're so happy to know that you've had a great experience with our HVAC service. The Aire Serv Team

Bonnie Maitlen
Bonnie Maitlen via Google

We had a great experience having our ducts cleaned. Guess we did t think about how important that is! The team was thorough and professional. They were very careful around our belongings and our pets. Would definitely recommend!

Response from Owner

We’re so glad to hear that your duct cleaning went smoothly, Bonnie! It’s amazing how much of a difference it can make. We’re happy to know that our team was thorough, professional, and considerate of your belongings and pets. Thank you for recommending Aire Serv! The Aire Serv Team

Debby
Debby via Google

John Baker
John Baker via Google

VERY SATISFACTORY, Pleasant workman.

Response from Owner

Thank you for the feedback, Josh!

Total number of 5 star reviews :899

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