4.9/5

1915 Ratings

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What People Are Saying About Aire Serv of Memphis

sherry heathcott
sherry heathcott via Google

Came last evening and diagnosed problem. Very nice and professional. Josh and Cory are so awesome and know the HVAC world . Many thanks.

Response from Owner

Sherry, thank you for your great feedback! We're happy to hear that Josh and Cory provided you with superior service and got your HVAC system up and running again for you. Rest assured, and know that Aire Serv is here for you! The Aire Serv Team

Kimberly Owens
Kimberly Owens via Google

Today Brian came and serviced my unit. His knowledge and patience with my questions was wonderful. He took his time and explained everything to me and even answered some about my dryer. I truly appreciate all of his time and knowledge.

Response from Owner

We're so glad you found us and are pleased with our HVAC services, Kimberly! It's fantastic to know that MJ's knowledge, patience, and recommendations were appreciated during your first appointment. We can't wait to serve you again in the future! The Aire Serv Team

Arneitha Lockett
Arneitha Lockett via Google

Response from Owner

Thank you so much for taking the time to share your positive rating for our HVAC service, Arneitha. We appreciate it! The Aire Serv Team

Chris Beaver
Chris Beaver via Google

Excellent service! Very professional and explained everything in detail!

Response from Owner

Chris, we’re happy to hear you had a great experience with our team! Providing professional service and clear explanations is what we strive for. Thanks for choosing Aire Serv! The Aire Serv Team

Connie Vanover
Connie Vanover via Google

Response from Owner

Thank you for your review! You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Isaiah
Isaiah via Google

Pierre came out today and he was professional and well as personable. We have had 2 major heating and air companies to our home to evaluate our downstairs heating system and was told the heating system needed replacing. In addition to providing a quote for a new heating system the other folks included a quote to replace the cooling system which was less than 4 years old and we weren’t having any issues with the cooling system (what in the world)!! I ran across an ad either on Facebook or TickTock for AireServ of Memphis and requested a visit. Pierre advised the heating system is dated but did not need replacement. However, the thermostat needed replacing. We will definitely utilize AireServ of Memphis for all of our heating and cooling needs and we hope to purchase 2 tankless water heaters soon. We are grateful for your honesty. Benjamin and Senese Duhart

Response from Owner

Isaiah, we're so glad we could provide honest and transparent information about your heating and cooling systems to you, and we're glad that Pierre located the issue with your thermostat. We look forward to sharing your feedback with him and helping you with any future heating and cooling issues you may have. Thank you so much for giving us a call! The Aire Serv Team

Michael Allen
Michael Allen via Google

Did a quick thorough job of replacing my furnace. They were very professional and the pricing was very reasonable.

Response from Owner

Thank you, Mike! It was a pleasure to assist you with your furnace replacement and we're delighted you were happy with our efficient and transparent work. You can breathe easy knowing Aire Serv is just a phone call away for all your heating and cooling needs! The Aire Serv Team

Marjorie Pasch
Marjorie Pasch via Google

I am very happy with Aire Serv and every one of the reps and technicians that have come out. Yesterday, MJ and (forgot his name) came out for an inspection and my downstairs unit was rusted through. Today Josh, Alex, and Tyler replaced that unit. All five of these men were very professional, knowledgeable, and just down right nice guys. We also had Aire Serv install a Generex generator last year. Every person, from the sales guy, to the installers, were great. I have no qualms at all about recommending Aire Serv!

Response from Owner

Thank you for your recommendation, Marjorie! We're delighted our team could assist you with your HVAC needs and we're proud to have earned your trust in us. It's a pleasure to provide heating and cooling services you can always rely on! The Aire Serv Team

Latoya Ames
Latoya Ames via Google

Pierre was amazing! He came fast & worked extremely efficiently! Right before the snow storm I took a chance and called AirServ after seeing a van on the highway. They came same day and fixed my units in under two hours. Pierre also informed me of everything the company offers and with the price I’m sure to continue to book them on my home repairs. As a new and first time homeowner they have often me peace in their being a one stop shop. Thank you Pierre you made this experience amazing!

Response from Owner

We’re really glad Pierre was able to get to you so quickly, especially with a snowstorm on the way, Latoya. Fast, efficient HVAC repairs can make all the difference when the weather turns, and it’s great to hear he not only fixed your units but also walked you through everything Aire Serv offers. As a first-time homeowner, having a reliable team for heating and cooling services brings peace of mind, and we’re happy to be that for you. Thanks for giving us a call. We look forward to helping with any future HVAC needs! The Aire Serv Team

Beverly Dye
Beverly Dye via Google

Jerry was so very kind, a great asset to your company and I was so happy to meet him. He was so knowledgeable and helpful.

Response from Owner

Thank you, Beverly! We agree, Jerry's expertise and thoughtful service make him a highly-valued member of our team. It was a pleasure to assist you with your HVAC needs and we hope you'll reach out if you need us again in the future! The Aire Serv Team

Marsha Bradford
Marsha Bradford via Google

Response from Owner

Thank you, Marsha! We're glad to provide HVAC services you can count on! The Aire Serv Team

Ira Morris
Ira Morris via Google

Jerry came out on very short notice. He quickly diagnosed the issue with my furnace. He was very polite, knowledgeable, and answered all my questions. I will definitely call Aire Serv again for any HVAC issues, and I highly recommend Jerry.

Response from Owner

We’re so glad to hear that Jerry was able to quickly diagnose the issue with your furnace, Ira! It’s important to us that our technicians are polite, knowledgeable, and thorough in answering your questions. We appreciate your trust in Aire Serv and look forward to helping you with any future HVAC needs. Thank you for the recommendation! The Aire Serv Team

Fred Flintstone
Fred Flintstone via Google

Wesley and Tyler were very friendly and extremely professional. They showed me the excessive lent in the dryer vent and finished the job QUICK. What was taking 3 cycles to dry clothes on high is now taking 1 cycle on low. THANKS!

Debi Martin
Debi Martin via Google

Response from Owner

Thanks, Debi. We're grateful you chose our HVAC team!  The Aire Serv Team

Larry Nobles
Larry Nobles via Google

Great transparency, in depth analysis, educated advice. Pierre, the Technician superb!

Response from Owner

Larry, thank you! We're glad Pierre did a great job helping to keep you comfortable in your home. The Aire Serv Team

R W
R W via Google

Response from Owner

We appreciate your great rating for our HVAC service and team. Thanks so much for sharing your feedback! The Aire Serv Team

Kyle F
Kyle F via Google

I contacted Aireserv based off of a referral from a satisfied customer who used them in 2013. I had a gas furnace that was cycling and not heating correctly. I worked with multiple people including Nathan Scott, Jahair Mejia, and Seth Hersberger and they all provided excellent service in the following ways: Nathan provided a full explanation of why my furnace was malfunctioning (cracked heat exchanger) and gave me his recommendation on repair needs. He was direct about service fees for repairing my current unit and the path forward for furnace replacement, which I opted to pursue. Nathan and Seth were fully transparent about the age and functionality of my equipment (I actually thought my a/c was older than it was). Seth gave me multiple quotes on equipment configurations based on the path forward I wanted to take and explained payment options in a clear and concise manner; there are multiple options for payment including financing. Aireserv offers lots of additional components and features with their equipment that I didn't need currently, but the team didn't use any pressure or "Salesman" tactics to try to upsell me items I didn't want; this gives me piece-of-mind about recommending Aireserv to less-informed homeowners. The following day, the installation occurred with Jahair and a second technician. They had to drill a hole in my roof for vent piping due to code updates, and provided me with a leak-free and visually appealing roof vent installation. They also had to drill a new air return in my ceiling and went out of their way to ensure a clean and mess-free install. My installation was completed within 4 hours and my house looked cleaner than when they arrived. The furnace they installed works incredibly better than what I had before, and when the time comes to replace my air conditioner I will call Aireserv first.

Response from Owner

Thank you for your excellent recommendation, Kyle! We're delighted to hear Nathan and Seth's expertise, informative explanations, and transparent recommendations were valuable to you when diagnosing the issue with your furnace. We know how important it is to have a comprehensive understanding of your system to make decisions for your home, and we're glad we could help you have peace of mind moving forward. It's fantastic that Jahair and our additional service professional provided a neat and efficient installation and we're happy to hear you're feeling comfortable in your home with your new furnace. We look forward to the opportunity to serve you again when it comes time to replace your A/C unit! The Aire Serv Team

Frank Belenchia
Frank Belenchia via Google

When I called about my issue Aireserv handled everything in a timely manner. The technician Steven Drake was very knowledgeable and explained everything to me that was going on with my unit, Iwas very pleased with everything and would highly recommend them.

Response from Owner

We’re so glad Steven was able to address your HVAC issue and explain everything clearly, Frank. Timely, knowledgeable service is what we aim for, and it’s great to know you were pleased with the experience. Thank you for recommending Aire Serv! The Aire Serv Team

Sharkler Murphy
Sharkler Murphy via Google

My heater unit were service today by Jerry Eddinger Tech with Aire serv. Jerry was very polite professional and cares about his customers. He listed to my concerns and told cares the problems. Folk ask for Jerry Eddinger with Aire Serv. BZ Jerry

Response from Owner

Thank you, Sharkler. We will make sure to let Jerry know you took the time to share your great feedback! We're glad he made the HVAC repair process as easy as possible for you. The Aire Serv Team

Jill Buford
Jill Buford via Google

Nathan Scott was excellent in his work today. Called me before he came and kept me updated on what he was doing.

Response from Owner

We're glad we could earn your trust, Jill! It's great to hear that Josh and Charles completed the repairs with excellence and kept you informed along the way. Thanks again for choosing our HVAC services! The Aire Serv Team

Total number of 5 star reviews :1810

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