4.8/5

1475 Ratings

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Customer Reviews

Stephanie & John Lathrop
Stephanie & John Lathrop via Google

Very professional and thorough service by Jeremy

Response from Owner

Thank you so much for the great review! We will pass it along to Jeremy.

Sharon R Bachelor
Sharon R Bachelor via Google

Response from Owner

Thank you for sharing your review, Sharon! You can breathe easy knowing Aire Serv is always just a phone call away! The Aire Serv Team

William Justice
William Justice via Google

Fast response

Response from Owner

Thank you, William! We're here to provide prompt, reliable HVAC services you can count on! The Aire Serv Team

Linda Damrau
Linda Damrau via Google

Avante Unser did a fabulous job. Very through.

Response from Owner

Thank you, Linda! We'll be sure to let Avante know his thorough service did not go unnoticed. We hope to have the opportunity to assist you with future HVAC needs! The Aire Serv Team

Big Shugg22
Big Shugg22 via Google

Avante Unser was very professional and very knowledgeable about his work. He helped me gain more knowledge about my furnace and what concerns he had for the best long term functionality of my furnace. Two big thumbs up on his service visit!!

Response from Owner

Thank you for sharing your review! We're proud to have Avante on the team and we're delighted his expertise and informative service stood out to you. It was a pleasure to service your furnace and we hope you breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Teami go

Bonnie Noce
Bonnie Noce via Google

The most pleasant and professional visit possible. Great advice and genuine recommendations. Great experience beginning to end!

Response from Owner

Thank you for sharing your experience, Bonnie! We're glad we could provide you with well explained and excellent service through the whole process. The Aire Serv Team

Brian Allen
Brian Allen via Google

Extremely knowledgeable, thorough & friendly All work was explained & completed promptly.

Brian Allen
Brian Allen via Google

Extremely knowledgeable, thorough & friendly All work was explained & completed promptly.

Response from Owner

Thank you, Brian! It was a pleasure to assist you with your HVAC project and we're glad our expertise and informative service earned your trust. You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

paul melead
paul melead via Google

Always on time, gets job done well and reliable trustworthy people that are there when you need them

Response from Owner

Paul, we’re glad to hear you’ve had reliable service for your HVAC needs! Being on time and getting the job done efficiently and professionally is always our goal. Thanks for trusting Aire Serv—we’re here whenever you need HVAC service! The Aire Serv Team

STaylor T.
STaylor T. via Google

Aire Serv of Louisville, is the "Best " 👏 & I Love ❤️ Aire Serv ol Louisville, the best. I thank GOD in Jesus Christ Amen ❤️ So, My furnace went out overnight, I called 🤳many companies but no one today, or was not available come til up to next Monday. I finally got AIRE SERV of Louisville, & they said yes, & send a service person from Hogenville KY, in 1 hour, he came in the rain, and right to my home to repair my furnace. I was shocked!!! 😀😯 After working on my furnace & me asking questions ❓ 😀. * He explain about the membership & a discount you can purchase to pay for services, if you need a payment plan. * I thought that was a great deal. His name was Aaron, he was a nice man & with a polite smile.. * He made sure everything "diagnostically" was okay, check my filter, my motor, the ignition etc., & he gave me a web site to order filters, price much less than what I was paying before. It didn't take him no time to discover my furnace problems. * You know, how you get that feeling "oh" I may not be able to pay this." But, they Said, Guess what, we got you!!! 👍😀👏 * I am so Bless ❤️to have Aire Serv on my side! Thank you Thank You ❤️❤️❤️🙏 * I can't thank them enough, THANK YOU SO MUCH,❤️ I'm forever Greatful. 🙏🙏🙏 *AIRE Serv has all kinds of payment options to help you out. Believe me, it helped. * This was great, and fantastic to know Aire Serv of Louisville is here to service you, at your convenience, to serve you at any time, any place. 👍 Even today, in the Rain Storm, they came!!! * Hot or cold they'll get you back up and running soon as possible! ** MAKE SURE YOU GOOGLE " AIRE SERV of LOUISVILLE" for Heating & Cooling System Check-UP👍 Thank you so much Aire Serv of Louisville ❤️ ST.

Response from Owner

We’re so happy we could be there for you when you needed it most, especially during the rainstorm! It’s wonderful to hear that Aaron not only got your furnace up and running but also made sure you had the information and support you needed, including options to make things easier for you. We’re truly grateful for your trust in Aire Serv of Louisville and your kind words. It’s our privilege to be there for you whenever you need help—whether it’s heating, cooling, or just peace of mind. Thank you so much for choosing us! The Aire Serv Team

Chris Ingham
Chris Ingham via Google

Avante under he did a good job

Response from Owner

Thank you, Chris! We're glad Avante did a great job with your service appointment. We'll be sure to pass your feedback along, and we hope to serve you again! The Aire Serv Team

Denise Ebert
Denise Ebert via Google

Avante Unser took great care of us. He was professional, knowledgeable and friendly. He worked with us to get the job done quickly and he was here when he said he would be. He treated our home respectfully making sure everything was cleaned up just the way he found it. We would 100% want to work with Avante again! Thank you!

Response from Owner

Denise, thank you for sharing your experience! We're glad Avante took great care of your heating and cooling needs and made sure to respect you and your home while he worked. We'll be sure to pass your wonderful feedback along, and we look forward to helping you again! The Aire Serv Team

Nyshea B
Nyshea B via Google

Avante Unser He was on time, very polite, and very informative. I would recommend him to anyone who wants excellent service!

Response from Owner

Thank you for your excellent recommendation, Nyshea! We're glad to have Avante on the team and we're delighted his prompt and informative service earned your satisfaction. You can breathe easy knowing Aire Serv is always just a phone call away! The Aire Serv Team

Shaenul Manning
Shaenul Manning via Google

Avante Unser was so excellent! We called and 30 mintues later he arrived and started to troubleshoot! If you’re an AUTISTIC parent you know the worry of favorite items that suddenly arent accessible or the mischief our kiddos have. I greatly appreciated the service, Avante retrieved the iphone & nintendo switch from a 6 ft drop duct with minimal invasion to ductwork barely any repair work needed. Highly recommend and will be a repeat customer!! All after 8 pm and finished before bedtime!

Response from Owner

Shenul, we're proud to see your thoughtful review! It's fantastic that Avante could quickly get out to assist you with your HVAC needs. We're glad he could rescue the devices from the ductwork and keep your whole family comfortable and happy. Thank you for your feedback! We look forward to assisting you with future heating and cooling projects. The Aire Serv Team

Joshua Hudgins
Joshua Hudgins via Google

Rob is a great guy very respectful and knowledgeable

Response from Owner

Joshua, thank you for recognizing Rob's expertise and efforts! We look forward to passing your kind feedback along, and we hope to help you again should the need arise. The Aire Serv Team

Sandra Cole
Sandra Cole via Google

Response from Owner

Thank you so much for taking the time to share your positive rating for our HVAC service, Sandra. We appreciate it! The Aire Serv Team

colleen burke
colleen burke via Google

Aeron and Will were right on time, conscientious, courteous, and professional. I was very pleased with their visit! Janice Cates

Response from Owner

Colleen, we’re glad to hear Aeron and Will provided such a great experience! Being on time, professional, and courteous is what we aim for, so it’s great to know they hit the mark. Thanks for trusting Aire Serv. We truly appreciate your feedback! The Aire Serv Team

JC Goff
JC Goff via Google

Avante Unser provided great service. He was very friendly, and explained everything well about what was going on with my system.

Response from Owner

Thank you for sharing your review! We're delighted to hear Avante could provide the responsive and informative service we strive for. We're glad we could be there to assist you with your HVAC needs! The Aire Serv Team

Pearlie Walker
Pearlie Walker via Google

Had a great experience with Aire Serve. When a situation arised, they took care of it. I would recommend my friends and family.

Response from Owner

Thank you for your recommendation, Pearlie! We're glad we could assist you with your HVAC needs and we're delighted we could earn your trust in us. If you need us in the future, we're just a phone call away! The Aire Serv Team

Patricia Houtchens
Patricia Houtchens via Google

Gary Crimmins was a white knight with diagnosing and fixing my furnace during the extremely frigid period we had in January. He showed me pics of problem areas and offered solutions to fix the immediate issue, as well as long term options. Gary even helped my sister to get her car unstuck! I highly recommend Aire Serv!

Total number of 5 star reviews :1348

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