4.9/5

1502 Ratings

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Customer Reviews

Owen Stinson
Owen Stinson via Google

We had Avante Unser as our HVAC technician today. Avante was very helpful when it came to educating myself and my wife on what our HVAC system needed to stay running properly and doing the preventative maintenance on it. Avante had to make a repair while out today servicing our unit and was very fast and efficient doing so. He made sure we got good quality work done and didn’t rush and throw it all back together. Thanks Avante!

Mark Kulp
Mark Kulp via Google

Our Tech Robert was very knowledgeable, hard working and kept us informed on his findings as well as our options for future service recommendations.

Angie Twombly
Angie Twombly via Google

We have been using Aire Serve for about 12 years. Always friendly and on time. Our technician for today was Aaron Gore. He was prompt, friendly and thorough servicing both of our HVAC units. Recommended services and provided options

Mary Cecil
Mary Cecil via Google

The Aire Serv team has always been super great, and I highly recommend working with them! Avante handled my scheduled PM today and was timely, professional, and thorough, taking the time to explain everything I needed to know. I really appreciate the hard work this team does!

garth bailey
garth bailey via Google

Very professional and knowledgeable. Explained step by step procedures.

John Trotter
John Trotter via Google

Response from Owner

Thank you for your perfect rating, John! The Aire Serv Team

Una McCarthy
Una McCarthy via Google

Robert “Red” Seadler cleaned out the dryer vent today and was professional, friendly and very knowledgeable. Thanks Red for the quick and efficient service

Response from Owner

Una, we’re so glad to hear that Robert provided professional, friendly, and efficient service while cleaning out your dryer vent! We truly appreciate your feedback and are happy to know everything went smoothly. Thanks for choosing Aire Serv! The Aire Serv Team

Paul Fitch
Paul Fitch via Google

Robert was very helpful and courteous. I asked for an estimate for some additional work and he provided it very quickly and even gave me an alternative that I could do myself

Response from Owner

We’re glad to hear that Robert was helpful and courteous while providing you with a quick estimate, Paul! It’s great to know he took the time to offer an alternative that worked for you. Thanks for choosing Aire Serv! The Aire Serv Team

Tammy Miles
Tammy Miles via Google

Absolutely amazing service & communication. We 1st met Aireserve of Louisville at the Louisville Home & Garden Show on 3/1. Chris won us over with his humor and charm. I immediately called to sign up for the Preventative Maintenance Program and they sent a tech the following day. Aaron arrived on time for the Maintenance, sadly discovered some big repairs, and then went above and beyond to get an affordable price for us (with a new 10 year warranty!). The job was passed onto another tech, Derrick & Steve, who arrived on time and complete the job on schedule (I'm big on timeliness). All communication has been seamless, Aaron has remained available to see us through, and I honestly just couldn't be more thankful for this entire crew. Thomas, Aaron, Derrick & Steve, thank you all! We're grateful to each of you. Tammy & Jeff

Response from Owner

Tammy and Jeff, thank you so much for sharing your kind review! It was such a pleasure to assist you with your heating and cooling needs, and we're delighted our team could earn your trust with our friendly, reliable, and expert service. We're glad we could make the process seamless from start to finish and resolve the issues with your system so you could breathe easy in your home. We're proud to provide HVAC services you can count on, and we look forward to serving you again in the future! The Aire Serv Team

Belinda Fowler
Belinda Fowler via Google

Additional review March 6, 2025: Rob visited on March 4 to service the a/c and noted the air ducts and furnace air blower were extremely dirty and needed cleaning. Personable and friendly. On March 6 Steve and Derek came to do the duct and furnace blower cleaning and fix my return vent in my living room for a furnace filter. Also installed surge protectors on the furnace and a/c. Steve and Derek were efficient and very nice. Careful of my floors. Previous note: Needed filter holder for the furnace. Was installed promptly.

Response from Owner

Hi Belinda, thank you so much for the kind words about our techs and the feedback on your overall experience with us. We're so glad Sean and Nathan took good care of you and we sincerely appreciate your future loyalty to us. Thanks for leaving a review! Aire Serv of Louisville

angela martin
angela martin via Google

Avante Unser did a very thorough job. Very nice. Explained things well. Wonderful experience.

Response from Owner

Thank you for sharing your experience, Angela! We're glad Avante did a fantastic job communicating everything to you. We'll be sure to pass your appreciation along! The Aire Serv Team

Barry Huddleston
Barry Huddleston via Google

Aire Serv don't play games when it comes to taking care of their customers. I call them and within two hours they were on the way to here. My system was checked out and parts were ordered and on the way before it got dark. They are fast, friendly, clean and they have the expertise to get the job done right. THANK YOU AIRE SERV...

Response from Owner

It's our pleasure to immediately come to your aid, Barry! We are grateful you gave us a call so we could get your system up and running again in no time. Rest assured, and know that Aire Serv is here for you. Thank you for sharing your experience! The Aire Serv Team

Bryan & Kacey Harmeling
Bryan & Kacey Harmeling via Google

Avante U. was our service technician for regular maintenance. He explained everything well and answered any questions we had. He also took extra care to be make as little noise as possible (to keep our anxious dogs calm) and was very tidy.

Response from Owner

Thank you so much, Kacey! We're glad to hear you were happy with Avante's genuine care for your furry family members and informative service. It was a pleasure to assist you with the maintenance of your HVAC system, and we hope you breathe easy knowing Aire Serv is always just a phone call away! The Aire Serv Team

Tony & Petra England
Tony & Petra England via Google

Avante did a great job doing our yearly inspection on the furnace (and ac last year). He explained everything in great details if what can be done to prolong the life of the furnace (and ac) and different plans they offer. There was no pressure if having to purchase anything and he was very friendly. Great service! Thank you!!!

Response from Owner

Thank you for trusting us with your heating and cooling needs, Petra! We're glad to keep you breathing easy year-round, and we understand how troubling it can be when something in your HVAC system is amiss. We're happy to hear that Mike resolved your issues promptly and professionally, and we appreciate your patience and understanding during the process. We're grateful for your recommendation and look forward to continuing to exceed your expectations in the future! The Aire Serv Team

Brandon Borgemenke
Brandon Borgemenke via Google

Great customer service!

Response from Owner

Thank you, Brandon! We strive to put our clients first and get the job done right the first time, every time, and it was such a pleasure to assist you with your HVAC needs! The Aire Serv Team

Mary Monroe
Mary Monroe via Google

Great service performed today on my dryer vent! Robert went the extra mile to figure out the best solution to my problem and made quick work of it, very happy with them!

Response from Owner

Mary, it's great to hear that Robert found the perfect solution to the issue you were experiencing and quickly made the necessary repairs. We'll be sure to pass your appreciation along! Thank you for giving us a call to repair your dryer vent! The Aire Serv Team

Marissela Vindell
Marissela Vindell via Google

Response from Owner

Thank you, Marissela! You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Dana Abell
Dana Abell via Google

Response from Owner

Thank you, Dana! It's a pleasure to provide heating and cooling services you can count on! The Aire Serv Team

Anthony Denning
Anthony Denning via Google

First time working with this company. Friendly and knowledgeable staff. Very professional. Most of all, they did excellent work. Thank you so much Robert!!!

Response from Owner

You're welcome, Anthony! It was such a pleasure to assist you with your HVAC needs and we'll be sure to let Robert know you were happy with his expertise and professional service. Thank you for your review! The Aire Serv Team

Paul Overstreet
Paul Overstreet via Google

Response from Owner

Thank you, Dorothy! You can always breathe easy with Aire Serv on your side! The Aire Serv Team

Total number of 5 star reviews :1374

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