4.9/5

1018 Ratings

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Shannon Bennett
Shannon Bennett via Google

Tim did an amazing job with my heating issue. I can always count on Tim and Aire Serve to take care of any issue quickly and professionally! Thanks Tim for a job well done! I appreciate it! Shannon

Papa Johnald
Papa Johnald via Google

Jeff at AirServ was a true professional. I had three other contractor visits and none of them fully diagnosed, let alone solved my heating issues. They did the in the course of one visit and had the necessary parts on hand. I paid a fair price for incredible, knowledgeable, and efficient service. They have earned a loyal customer.

Response from Owner

We're so glad we could earn your trust in us! We're proud to have Jeff on the team and we're delighted he could diagnose and fully resolve the issue with your heating system. Thank you for sharing your review and we hope you can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Knoxville

Giovanna Gertz
Giovanna Gertz via Google

Tim was very experienced and knowledgeable. Fast clean work and extremely helpful in teaching me how to program everything properly. Just a great guy!! Looking forward to my next service call for maintenance

Response from Owner

Thank you for your review, Giovanna! We're glad Tim could help you feel comfortable using your new system and we're delighted his expertise and clean service made the difference for you. You can breathe easy with Aire Serv on your side for all your HVAC needs! Aire Serv of Knoxville

Chris Cadaveri
Chris Cadaveri via Google

Jacob Cone
Jacob Cone via Google

Eli was great to work with. Stellar customer service. Work was done on schedule and as described. Shout out to Simon and Tony! Solid techs and they did a good job installing. I would do business with this company again.

Response from Owner

J.C., thank you for your review! It's great to hear that Eli, Simon, and Tony all did a great job installing your new system. We'll be sure to pass your appreciation along. Rest assured, and know that Aire Serv is here for you! Aire Serv of Knoxville

David Lamont
David Lamont via Google

Awesome work. Highly recommend Tim.

Response from Owner

Thank you for your recommendation, David! It's fantastic to hear you were pleased with Tim's expert HVAC service and we hope you breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Knoxville

Chelsie Hall
Chelsie Hall via Google

When my heat stopped working right before a winter storm, I braced myself for a few cold days. I called Aire Serv’s after-hours emergency line, left a message, and began making plans to stay warm. To my surprise, a technician called me back within 30 minutes and arrived at my house within the hour. The tech was not only prompt and friendly but also informed me that my issue was covered under warranty, so I only had to pay the after-hours fee. AMAZING service! I’m so impressed and will definitely be a loyal, long-term customer of Aire Serv.

Response from Owner

Thank you for your review, Chelsie! We're delighted we could quickly get out to help you in your emergency situation and we're proud to hear our service professional's top-notch service hit the mark with you. You can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Knoxville

Robert McIntosh & Sarah Parker
Robert McIntosh & Sarah Parker via Google

Have always had very positive interactions with AireServ. From the ease of scheduling an appointment, to the process of completely replacing our downstairs HVAC when it went out in the middle of winter, they have gone above and beyond. The professionalism and knowledge of their technicians is fantastic, and any issues during a routine service are immediately addressed. Scheduling service and routine maintenance are easy and very flexible.

Beverly Lytton
Beverly Lytton via Google

Response from Owner

We are honored to receive your great rating of our HVAC service, Beverly. Thanks so much for sharing your endorsement! Aire Serv of Knoxville

Douglas Thompson
Douglas Thompson via Google

Technician was on time and and found the problem quickly. He was knowledgeable about the system and gave two options to fix the problem. He repaired the system and it has performed well.

Jeff Swanson
Jeff Swanson via Google

Brandon was very professional and came through on Christmas Eve. Diagnosed and fixed the problem with our AC quickly. This is why we remain Airserve customers.

Response from Owner

We're proud to be a heating and cooling company you can count on, Jeff! Thank you for letting us know how helpful Brandon was at repairing your AC unit so you can stay comfortable in your home. We can't wait to share your feedback with him! Aire Serv of Knoxville

James Treakle
James Treakle via Google

Response from Owner

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Aire Serv of Knoxville.

K B
K B via Google

Tim and Chris were great. They changed my hot water heater out in less than an hour. Very professional and pleasant conversation. After a week without hot water…they were heros! Thank you Aire Serve!

Response from Owner

Thank you for your review! We're so glad Tim and Chris did a great job replacing your water heater so you can have hot water again in your home. We'll be sure to let them know their efforts to assist you are appreciated! Aire Serv of Knoxville

Peggy
Peggy via Google

Jared was great Professional explaining everything he was doing. He is a very nice young man and knows what he’s doing in this line of work. I really appreciate him. He has been to my house before and service my heating air.

Response from Owner

Peggy, thank you for recognizing our service professional, Jared! We're thrilled he took the time to clearly communicate the scope of work to you. We look forward to sharing your appreciation with him. Aire Serv of Knoxville

Bob Tyree
Bob Tyree via Google

Jeffrey Combs was very prompt, curtious, throughly inspected and identified the issue. We were very pleased.

Response from Owner

Thanks for your great feedback, Bob. We will make sure Jeffrey knows you appreciate his HVAC expertise! Aire Serv of Knoxville

Madison Leonard
Madison Leonard via Google

Response from Owner

Madison, thanks for your excellent rating! We're glad our HVAC team was helpful. Aire Serv of Knoxville

Sean Ryan
Sean Ryan via Google

Response from Owner

Thanks, Sean. We're glad our HVAC team was helpful! Aire Serv of Knoxville

Martin Daniel
Martin Daniel via Google

Great service. Knowledgeable tech

Response from Owner

Martin, thank you for your review! We're proud to be a heating and cooling company you can count on. Aire Serv of Knoxville

Gareth James
Gareth James via Google

Technician was excellent!

Response from Owner

We’re glad to hear the technician provided excellent service, Gareth! Thank you for sharing your feedback. We really appreciate it! Aire Serv of Knoxville

Jack Evans
Jack Evans via Google

Very pleased with everything Aire Serv did installing a new Trane unit. From evaluation to sales presentation to the installation it was professional and it was a job well done.

Response from Owner

Jack, thank you for sharing your experience! It's our pleasure to install your new Trane heating and cooling unit so you can stay comfortable in your home. We're glad we could make this a seamless experience for you! Aire Serv of Knoxville

Total number of 5 star reviews :950

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