4.9/5

300 Ratings

|

Customer Reviews

Stacy Hiatt
Stacy Hiatt via Google

AirServ of Greenwood was able to get me scheduled so quickly when my heat stopped working a couple months back and when my AC went out last summer. Their crew is knowledgeable and great at explaining everything from start to finish! Thank you AirServ for getting me up and running every time!

Response from Owner

Thank you, Stacey! We're glad we can make each experience with us a seamless and positive one and keep you comfortable in your home all year round. It's our pleasure to always provide clear communication so you're in the loop. We are grateful to serve you! The Aire Serv Team

KJC Corbin
KJC Corbin via Google

Fantastic owner couple who do great work! Happy we have used them.

Response from Owner

We're happy to serve your heating and cooling needs! Thank you so much for supporting our small business. The Aire Serv Team

Collin Bopp
Collin Bopp via Google

Melissa and the team are fantastic! Best service in town

Response from Owner

Collin, thank you for your feedback! It's great to hear that Melissa and our team are meeting your needs and helping you stay comfortable in your home. Rest assured, and know that Aire Serv is here for you. The Aire Serv Team

Kelly Gaskill
Kelly Gaskill via Google

Great family owned HVAC company! Give them a call! They care and work with your best interests!

Response from Owner

Thank you for your wonderful recommendation, Kelly! We're proud to be a heating and cooling company you can count on. The Aire Serv Team

Jan Fletcher
Jan Fletcher via Google

Very timely with good communication. Reasonably priced and very clean, polite technicians.

Response from Owner

Thank you, Jan! We're glad we could ensure clear communication every step of the way. We appreciate the opportunity to serve your heating and cooling needs! The Aire Serv Team

Pat Braun
Pat Braun via Google

Aire Serv rep Seth was very efficient, explained everything that was happening and what needed to be done. I am very satisfied with the work provided by Seth with AireServ!

Response from Owner

Thank you so much for your review, Pat! We're happy to have Seth on the team and we're delighted his efficient and informative service earned your satisfaction. You can breathe easy knowing Aire Serv is always just a phone call away! The Aire Serv Team

Joe
Joe via Google

Professional, high quality work, and competitive prices. What else could you ask for? They did excellent work on my HVAC system, I am very happy!

Response from Owner

Thank you for sharing about your experience! Quality service and professional technicians are what set Aire Serv apart from the rest. Thank you for choosing Aire Serv of Greenwood!

R J
R J via Google

Seth came to work on our heating issue. He was very professional and respectful. Top notch work.

Response from Owner

We’re so glad to hear Seth provided top-notch service for your heating issue, R J! Professionalism and respect are always our priorities, and it’s great to know we met your expectations. Thanks for choosing Aire Serv! The Aire Serv Team

Tim Harvey
Tim Harvey via Google

Awesome Company!!! Melissa and Brian (owners) are some of the best people you will ever meet, and their team is amazing!!! This business is Honest, Upfront, Responsive, and their no pressure solutions are tailored to you. Hard to find a company like this anymore. Thanks for fixing my HVAC, and saving me thousands

Response from Owner

We really appreciate your kind words, Timothy. Melissa, Brian, and the entire team work hard to provide honest and personalized HVAC solutions without any pressure, and it’s great to hear that stood out to you. We’re glad we could get your system running smoothly while also helping you save money. Thanks for choosing Aire Serv! The Aire Serv Team

Rosemary Logan
Rosemary Logan via Google

Fine young man. Presents himself well. Seems knowable.

Response from Owner

Thank you, Rosemary! We're glad our service professional's expertise was valuable to you. Remember, Aire Serv is just a phone call away for all your HVAC needs! The Aire Serv Team

Tyler and Kristi Potter
Tyler and Kristi Potter via Google

Outstanding service! Brian Cole came out to our house in a snowstorm to repair our furnace quickly when we had no heat. He was kind, knowledgeable, and prompt! He did an excellent job, and we truly are grateful for his help! The receptionist was also terrific- she scheduled an emergency appointment for us within hours. We recommend Aire Serv of Greenwood and will absolutely use them in the future!

Response from Owner

Kristi, we’re so thankful for your kind words. It’s great to know we were able to respond quickly, especially during the snowstorm. Brian’s dedication to getting your furnace fixed and our receptionist’s prompt scheduling really highlights the kind of service we aim to provide. We’re happy to have earned your trust and look forward to helping you again whenever you need us. Thanks again for choosing Aire Serv! The Aire Serv Team

Larry Wilkerson
Larry Wilkerson via Google

The only complaint I have is that they broke one of the outside vent flaps which is going to require me to replace the entire unit. However, they did replace the unit within a few days.

Response from Owner

Hi Larry, thank you for your review and letting us know about the cover. I apologize for the vent cover. Our technician stated it was already broken before he did the cleaning, but we are happy to get that replaced for you at no charge if you think that is not the case. We value all our customers and want to make sure we do everything we can to make things right. Please contact our office and we can set up that replacement vent cover for you.

Larry Wilkerson
Larry Wilkerson via Facebook

They were quick to respond. They were on time and the service was performed in an efficient manner. The only complaint I have is that they broke on of the flaps on the outside vent hood which will cost me to replace.

Response from Owner

We're glad our fast response time was helpful, Larry. We'd be grateful to connect with you about this issue with your vent hood and encourage you to call us at (317) 300-5180 so we can help. Thank you for your feedback. The Aire Serv Team

Ryan Weile
Ryan Weile via Google

Quick, professional and won’t bully you into buying unnecessary equipment or parts. This will be the only company I use from here on out

Response from Owner

We're proud to be your new go-to HVAC team, Ryan! Thank you for sharing your kind recognition of our service. The Aire Serv Team

Kenneth Jewell
Kenneth Jewell via Google

We greatly appreciate the work completed on our very old furnace. The technician was very professional and was clear in explaining the problems. This being our first experience with this company was great.

Response from Owner

It was a pleasure to assist you with the repair of your furnace, Kenneth! We're proud to hear our service professional's clear explanations and dedication were valuable to you. Thank you for your review! The Aire Serv Team

Chris Faust
Chris Faust via Google

Very professional and informative. They did a great job cleaning out our dryer vent and checking to make sure we had strong air flow.

Response from Owner

Thank you for your review, Brooke! It was a pleasure to assist you with your dryer vent cleaning and we're glad to hear you appreciated our team's educational approach and dedication. We're proud to provide HVAC services you can count on! The Aire Serv Team

Drew
Drew via Google

The tech showed up on time and quickly go the job done. The people answering phones were polite and informative. It was an all around good experience.

Response from Owner

We're proud to hear you had a positive experience with us, Drew! Our team will be delighted to hear that you appreciated their prompt and knowledgeable service. Thank you for sharing your review. The Aire Serv Team

Sarah Bain
Sarah Bain via Google

They are super responsive. And absolutely take pride in their work.

Response from Owner

It's our pleasure to help whenever you call, Sarah. Thank you so much for your wonderful feedback! We're proud to be a heating and cooling company you can count on. The Aire Serv Team

shay quattro
shay quattro via Google

Great service from this company. They are honest and knowledgeable

Response from Owner

Thank you, Shay! We're pleased our team earned your trust with our HVAC expertise. The Aire Serv Team

Morgan Ragan
Morgan Ragan via Google

Really pleased with AirServ. Techs have always been friendly and informative, taking the time to answer all my questions. Customer service/admin staff are also super nice!

Response from Owner

Thank you, Morgan, for your positive rating of our heating and cooling services! The Aire Serv Team

Total number of 5 star reviews :286

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