4.9/5

957 Ratings

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Jeb Texas
Jeb Texas via Google

These guys are AWESOME! The best customer service I have ever seen in any business. On time, with notices beforehand and pictures of the techs involved, AireServ delivers the best HVAC maintenance and repair services. I really liked the friendly phone center people! The tech who checked my systems was very thorough, and took the time to explain what he found. He even checked all my attic ductwork, and found a few pieces that needed TLC. HIGHLY recommend!

John Holmes
John Holmes via Google

Ryan Nelson, our service professional was awesome. Great service. Would highly recommend.

Michele Holmes
Michele Holmes via Google

Ryan Nelson - Thorough, friendly, and knowledgeable.

Kristen & Garry Murry
Kristen & Garry Murry via Google

The whole Aire Serv team was extremely helpful from start to finish. Emmy answered the phone and held our hands the whole way through. Tanner came out in the evening to talk with us about which system would be best for our home, and had some really awesome financing options to choose from. Tony, Kyle, and Kaleb worked hard to get our system installed and our house cool on the first hot day of the year. Aire Serv went above and beyond to make sure that our family would be comfortable, and we will never use anyone else.

Response from Owner

We're glad we could make your experience with us a seamless and positive one, Garry! It was our pleasure to help you with financing options and to expertly install your new system so you can stay cool on such a hot day. We look forward to sharing your wonderful feedback with Emmy, Tanner, Tony, Kyle, and Kaleb. Thank you! The Aire Serv Team

Kristen Beaird
Kristen Beaird via Google

Tony, Kyle, and Kaleb were awesome! They got our new unit put in quickly and everything was spotless when they were done. Emmy was easy to talk with on the phone and helped walk us through the whole process. Tanner was very helpful and thorough in putting together estimates and explaining what we needed. Cheyanne got our system ordered quickly and Kasen loaded everything up for a quick and easy install. Very professional team that really cares about their clients. We will continue to use Aire Serv for all of our HVAC needs, and would refer them to anyone!

Response from Owner

Thank you, Kristen! We're happy to hear how helpful our team was every step of the way and that your experience with us was smooth from start to finish. We're grateful to help you with financing and to install your new unit for you, and we can't wait to let Tony, Kyle, Kaleb, Emmy, Tanner, and Cheyanne know how much you appreciate their efforts to assist you! The Aire Serv Team

Melissa Pew
Melissa Pew via Google

Today Ryan Nelson came to service our ac unit and helped with the warranty, ordered parts and saved us some money, so we are happy about that. We look forward to having Airserve take care of our home.

Response from Owner

Thank you for your review, Melissa! We're happy to have Ryan on the team, and we're delighted he could earn your trust with his transparent service and expertise. We're glad we could resolve the issue with your A/C to help you feel comfortable in your home, and we look forward to assisting you again in the future! The Aire Serv Team

Melissa Pew
Melissa Pew via Google

Ryan Nelson came to repair a split for us. He was very kind and professional. Ryan explained everything in great detail, we were very comfortable with him and even purchased the annual maintenance program. Thanks Ryan!

Response from Owner

You're welcome, Melissa! We're glad to have Ryan on the team, and we're delighted his expertise and informative service earned your trust in us. We're glad we could keep you feeling comfortable in your home with the repair of your split, and we hope you breathe easy knowing Aire Serv is on your side. Thank you for your review! The Aire Serv Team

Jamie Chenault
Jamie Chenault via Google

Andrew was very professional and explained what he was to do and if we had any questions. Very nice guy ! I’ve always had great service with Aire Serve and will continue their maintenance program.

Bill & Becky Hurlbut
Bill & Becky Hurlbut via Google

Ryan Nelson came by talked to us about some of our issues and was able to get us back up and heating in no time.

Response from Owner

Thank you, Becky! We're glad to hear Ryan could get your furnace up and running again so you could breathe easy in your home. We hope to have the opportunity to assist you with future HVAC needs! The Aire Serv Team

Rick & Cindy Schuler
Rick & Cindy Schuler via Google

Response from Owner

Thank you, Rick, for your great rating of our heating and cooling services! The Aire Serv Team

Michael Lamar
Michael Lamar via Google

Crew showed up on time, were very courteous, and made sure to keep me informed and pointed out areas of concern. Thanks Aire-Serv for a great experience.

Response from Owner

Michael, thank you for sharing your experience! We're glad we could keep you informed every step of the way and share areas of concern with you. We're proud to be a heating and cooling company you can count on! The Aire Serv Team

Chris Morgan and Carrie Svien
Chris Morgan and Carrie Svien via Google

We can not do justice to sing the praises of Aire Serv of Granbury. We bought a 30 year old home. We shared the inspection report with Keith. He went through it noting how they could help with detailed descriptions and quotes. We had limited time. An amazing crew showed up. They did HCAC work, plumbing, and electrical. We added on many additional things because this crew can do it all. Everyone was polite and engaging. The were delightful to have in our home. Each day they cleaned up. At the end of the project they left everything clean. Kuddos to Keith, Kyle, Michael, Tony, Kaleb, and Stephen. Upstanding men all of them.

Response from Owner

Chris, thank you for sharing your experience! We're glad we could make all the necessary repairs to your new home so you can stay comfortable and safe inside of it all year round. It's wonderful to hear that our team ensured superior service every step of the way, and we can't wait to pass your kind feedback along! The Aire Serv Team

JR Langley
JR Langley via Google

We had a great experience with AIRESERV our Technician was Kyle Saunders, he was very knowledgeable and thoroughly explained our issue and options to resolve the problem. Not only was their price the least expensive of the three estimates we received but Kyle went above and beyond, the day we got our estimate as he was leaving he offered to test the battery I was trying to jump off in my sports car but then helped me pull the dead battery out of the car! Then on the day of our AC repair my wife ordered groceries to be delivered to the house and here comes Kyle in the door saying hey you got some groceries here with an arm load of them, I swear at this point we are going to have to invite him and his family to Thanksgiving this year because he is family now! I won’t use anyone else and nether should you call AIRESERV if you want the best when you need HVAC repair! They treat you like family!!

Response from Owner

We're thrilled to hear about your great experience with our technician, Kyle! Your warm words of appreciation are very encouraging. We aim to always provide excellent service and take genuine care of our customers. Thank you for seeing us as a family. We're looking forward to providing you with the best HVAC repair services in the future too, JR!

michelle sipes
michelle sipes via Google

Ryan Nelson very helpful and explained in detail would recommend

Response from Owner

We’re happy to hear Ryan took the time to explain everything in detail and provided helpful service, Michelle. Your recommendation means a lot to us. Thanks for choosing Aire Serv! The Aire Serv Team

Zach Hamlin
Zach Hamlin via Google

We called Air Serv and within the next day they were out taking care of heating unit. Ryan Nelson went above and beyond to help he gave straightforward answers and great advice! We would recommend Air Serv 100%.

Response from Owner

Thank you for recommending us, Zach! We're glad Ryan provided transparent information and clear communication when resolving your heating concern. We look forward to passing your kind feedback along, and we hope to help you again. The Aire Serv Team

Chris Howle
Chris Howle via Google

I could not ask for better service from a HVAC company. They called me to let me know when the service representative was scheduled to arrive. Ryan took the time to explain everything that was going on with my heater and made all the necessary repairs to get our heat going again. Thank you Ryan for your professionalism and dedication in providing accurate and honest workmanship.

Response from Owner

We appreciate you sharing your experience, Chris. Having a reliable HVAC company that keeps you informed and explains the work being done makes all the difference, and we’re glad Ryan delivered that level of service. Getting your heat back up and running is always the priority, but making sure you feel confident in the repairs is just as important. Thanks for trusting Aire Serv with your heating system—we’re always here when you need us! The Aire Serv Team

Shelly Howle
Shelly Howle via Google

Our heater would not work and we call for them to come out. They came very promptly. Ryan Nelson is amazing. Very professional and kind. He was extremely through and explained everything and was up front with us the whole time. I couldn't get up there with him hut he took the time to take pictures and videos to show us exactly what needed to be done. I highly recommend Aire Serv!!

Response from Owner

We’re glad we could get your heating system checked out quickly, Shelly. Ryan’s thorough approach and clear communication are exactly what we aim for, and it’s great to hear he took the time to show you everything that needed attention. Transparency is important when it comes to HVAC repairs, and we appreciate you trusting Aire Serv to get the job done right. Thanks for the recommendation! The Aire Serv Team

Thomas Nunamaker
Thomas Nunamaker via Google

Today we had an issue with our heat not working properly. Ryan Nelson with Aire Serv came out and did a fantastic job getting heat back on in our. He quickly diagnosed the issue and worked directly with the manufacturer to quickly resolve. I would recommend Ryan Nelson and Aire Serv for any and all of your HVAC needs.

Response from Owner

We appreciate you sharing your experience, Thomas. When a heating system isn’t working properly, fast and accurate diagnosis is key, and it’s great to hear Ryan handled everything efficiently. Working directly with the manufacturer to get things resolved quickly is just part of making sure your system is running as it should. Thanks for trusting Aire Serv for your HVAC service, and we appreciate your recommendation! The Aire Serv Team

Joseph soto
Joseph soto via Google

Great work from Jeremy one of the techs he came out did a great job and fixed the issues in under a hour really pleased!!!

Kent & Carol Pendergrass
Kent & Carol Pendergrass via Google

Airserv installed a new a/c system in my home. Mike,Steven and Tony did a great job. Were very professional and did a great job installing new unit outside and in attic. I highly recommend Airserv for any a/c or heat issues.

Response from Owner

Thank you for your recommendation, Kent! It was our pleasure to install your new A/C system. We'll be sure to let Mike, Steve, and Tony know you appreciate their efforts to keep you comfortable in your home. The Aire Serv Team

Total number of 5 star reviews :928

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