4.9/5

1330 Ratings

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Customer Reviews

SelfAndrewM
SelfAndrewM via Google

Leo showed up on time, actually did an investigation as to why my system failed and presented me with options, a solution, and out the door price. Very professional service, these guys will be my call first choice for my personal and rental properties.

Dave Herrick
Dave Herrick via Google

Jeff did a great and professional job.

Andrew Barnes
Andrew Barnes via Google

The installation went great. Very professional. Jeff Wagner has completed the final inspection of the installation and was excellent also.

Response from Owner

Hi Andrew! Thank you for taking the time to leave us a 5-star review! We are so happy to hear about your experience working with Jeff. We hope you enjoy your new system. If you ever need HVAC assistance, the Aire Serv of The Gold Country team is always here to help.

Curly Cowboy
Curly Cowboy via Google

Joe D. and Leo were very professional and knowledgeable. I was impressed by the respect and kindness they had towards me. Unfortunately I don't see much kindness nowadays. They checked out my system and explained everything to me. My AC and heater are working great! I will definitely call you again if needed and I will recommend your company to friends and neighbors. Also the ladies I talked to on the phone were excellent with scheduling my appointment and answering my question.

Response from Owner

Hi there! Thank you for leaving us this wonderful 5-star review! We are thrilled to hear that you were satisfied with our work and our customer service. Our main goal is to ensure that every single one of our customers is happy and comfortable. Please don’t hesitate to reach out whenever you need heating, cooling, or indoor air quality services. Thank you for choosing Aire Serv of The Gold Country!

Sydney Coffee
Sydney Coffee via Google

Walid Bawab was so kind and professional. His knowledge and ability to explain the issue was great. Airserv / their team made my experience stress free ! Thank you 💥💥💥

Response from Owner

Hi Sydney! Thank you for leaving us a 5-star review! We're thrilled to hear that you had a great experience working with Walid and our team. Please don't hesitate to reach out whenever you need quality HVAC service. Thank you for choosing Aire Serv of The Gold Country!

Steve Antone
Steve Antone via Google

Instead of just sending someone out, the owner of the company FaceTimed me and tried to walk me through some simple steps to solve the problem for free (on a Saturday). Turned out to be something bigger so he sent a technician out who was an hour and a half away to diagnose. Both were friendly and knowledgeable and the tech had the right parts on the truck to fix the issue. Highly recommend.

Response from Owner

Hey Steve! Thank you for taking the time to share the experience you had and for leaving us a 5-star review! We are thrilled we were able to diagnose your issue and get it taken care of. Your comfort and satisfaction is our highest priority! Thank you for choosing Aire Serv of The Gold Country - we look forward to working with you again.

Sunder Morgan
Sunder Morgan via Google

This company is Extremely reactive, professional, making suggestions, and when work is done, they always call to make sure everything Is good before sending invoice for payment. Thanks Brian, Brent, Joe, and your team. Our home doesn’t sound like a jet taking off anymore. Appreciate you all…

Response from Owner

Hey Sunder! We really appreciate you taking the time to share your experience working with our team. We're thrilled that we could address your HVAC issue and help you return to a comfortable and peaceful environment! Whenever you need cooling, heating, or air quality assistance, don't hesitate to contact our team - we're always ready to help. Thank you for choosing Aire Serv of The Gold Country!

Mary Jorrick
Mary Jorrick via Google

Jeff at Aireserv was polite and professional. Understood my concerns and showed me what was the problem with my AC unit. Arrived as scheduled, answered all my questions regarding my AC unit. Jeff performed all the checks needed to give me a complete diagnosis.

Response from Owner

Hey there, Herk! Thank you for sharing your great experience working with Jeff and for leaving us a 5-star rating! We take your heating and cooling needs seriously and prioritize getting to the bottom of what's going on so you can be comfortable in your home. Thank you for choosing Aire Serv of The Gold Country—we look forward to working with you again soon!

Robbie Golovich
Robbie Golovich via Google

Response from Owner

Hi Robbie! Thank you for sharing a 5-star rating! We look forward to working with you again soon!

Ryan Schubert
Ryan Schubert via Google

Jeff Wagner and Jason Beck were extremely helpful and fixed my heating issue promptly. Both were very friendly and knowledgeable.

Response from Owner

Hi Ryan! Thank you for taking a moment to share your experience working with Jeff and Jason. They are a vital part of our team, and we are thrilled they were able to resolve your heating issue. We appreciate you choosing Aire Serv of The Gold Country and look forward to working with you again soon!

Thomas Munn
Thomas Munn via Google

Prompt, Professional, and know what they are doing. Very pleased with the service provided.

Response from Owner

Hi Thomas! We appreciate your 5-star review and are thrilled to hear about your satisfaction with our service! Whenever you need quality HVAC service, don't hesitate to reach out to our team. We're always ready to help. Thank you for choosing Aire Serv of The Gold Country!

Rudi
Rudi via Google

Jeff was friendly and explained what he was going to do during his service.

Response from Owner

Hi Rudi! Thank you for taking the time to leave us a 5-star review! Whenever you need high-quality heating and cooling service, don't hesitate to contact the team at Aire Serv of The Gold Country! We look forward to working with you again soon.

Richard Derby
Richard Derby via Google

Reception/ Scheduling staff is very professional, helpful, and friendly. I enjoyed our discussions of timing. Also, mentioned service contract arrangements and pricing. Joe Dinner, Service Manager. He is very courteous, knowledgeable, and professional. He offered continuous updates on his progress. When project was completed, he provided information as to maintenance concerns related to the future. Discussed upcoming laws and requirements with me. Outlined a process for review. Scheduled a meeting for me with a specialist to view alternatives. I look forward to working with him again. Thank you. Richard Derby

Response from Owner

Hi there, Richard! We greatly appreciate you taking the time to share your experience with our team and leaving us a 5-star rating! We always love to hear feedback from our customers after they have received service. Whenever you need quality heating and cooling service, don't hesitate to contact our team - we're always ready to help! Thank you for choosing Aire Serv of The Gold Country!

Valerie Lett
Valerie Lett via Google

Great communication on appointment. Technician very efficient and friendly.

Response from Owner

Hey Valerie! We appreciate you taking a moment out of your day to leave us this great review! We're so happy that your technician provided you with excellent service! Whenever you need quality HVAC service, don't hesitate to call us! Thank you for choosing Aire Serv of The Gold Country.

Chris passaro
Chris passaro via Google

More than pleased with the work and the price. Dylan was a true professional and very knowledgeable.....I recommend him highly.

Response from Owner

Hey Chris, we appreciate this great 5-star review! We're thrilled to hear you had a good experience working with Dylan—he's a huge part of our team. For all your heating and cooling needs, trust that Dylan and the rest of the Aire Serv of The Gold Country team will be ready to help! We look forward to working with you again soon!

Debi and Chris Post
Debi and Chris Post via Google

Pleasant to work with, efficient, thorough, informative, transparent, and trustworthy. Highly recommend.

Response from Owner

Hello, Chris! Thank you for taking a moment to share your experience and leave us a great 5-star review! We're so happy you had a great experience working with our team and that we left you feeling satisfied! Whenever you need quality HVAC services, don't hesitate to contact our team; we're always ready to help.

Leslie and Lee Hancock
Leslie and Lee Hancock via Google

I am absolutely blown away with Brian, Bailey and their entire team!! Even the call center was exceptional and reached Brian immediately. It was Christmas week and our cabin heater was not working. Brian not only spent and hour walking me through some complicated steps with perfect, calm directions for troubleshooting possible problems that might lead to a quick solution, but when that didn't work he got us immediately on his schedule after I explained that my grand babies and elderly parents would be meeting us up there for Christmas. He, then, made a second trip up to check it the next day just for my own peace of mind as I was contemplating cancelling our family reunion. I am beyond impressed. Now if he would only open an appliance repair, transmission repair and landscape company I'd be set!!

Response from Owner

Hey there, Leslie! Thank you for taking a moment out of your day to share your experience and leave us a 5-star review! We understand the importance of keeping your family comfortable, especially during the holidays! We're thrilled we were able to help. For all your HVAC needs, don't hesitate to contact the team at Aire Serv of The Gold Country; we're always ready to help!

Sue or Randy Metzger
Sue or Randy Metzger via Google

12/20/24 Another great 6 month service! Jeff is so friendly, listens to my concerns, answers my questions. And the girls in the office are so nice- very accommodating about scheduling. In 2018 they installed a Heat Pump to replace an old furnace. AireServ has served us well since then.

Response from Owner

Thank you for taking the time to leave us a 5-star review! We sincerely appreciate your positive feedback. If there's anything specific that stood out to you or if you have any additional comments, please feel free to share. We're here to provide excellent service, and we look forward to serving you again in the future.

Jack Pederson and Laura Keller
Jack Pederson and Laura Keller via Google

Our technician was thorough and helpful. Your service was prompt and appreciated. Thank you so much.

Response from Owner

Hey there, Jack! Thank you for this excellent 5-star review! We're so happy you were satisfied with our service and that your technician provided a thorough and helpful experience. For all your heating and cooling needs, trust the Aire Serv of The Gold Country team to get it done. We look forward to working with you again soon!

Louis B
Louis B via Google

Joe is a wonderful technician and very thorough in keeping our heating/air conditioning running in good shape! AireServ is an excellent company.

Response from Owner

Hi Louis! Thank you for leaving us this great review! We're happy to hear about your satisfaction with Joe and our company! We strive to provide the highest quality HVAC services in the area. Whenever you need heating or cooling service, don't hesitate to contact our team; we're always ready to help!

Total number of 5 star reviews :1265

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