4.6/5

881 Ratings

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What People Are Saying About Our North Branch HVAC Professionals!

Sharon Forga
Sharon Forga via Google

Bonnie Zemke
Bonnie Zemke via Google

very fun to talk with and he taught me alot about my furnace! Spencer is great!

Response from Owner

Thanks Bonnie, you are an awesome customer

Steve Kirkbride
Steve Kirkbride via Google

Spencer was awesome very knowlegable. Very friendly

Mary Cournoyer
Mary Cournoyer via Google

Response from Owner

Mary, thank you for the fantastic rating on your HVAC services!

Greg Smit
Greg Smit via Google

Fast service, good communication, reasonable pricing, knowledgeable and friendly people, and a job done right...what more could you want!

Response from Owner

Thank you, Greg. We appreciate you being a customer and look forward to providing you HVAC services in the future!

tina Graham
tina Graham via Google

Spencer was very professional and knowledgeable & got the job done in a timely manner. Thank you very much

Response from Owner

Thank you, Tina. We will let Spencer know great feedback!

Tracy Allen
Tracy Allen via Google

Spencer, He provided great customer service. Has great personality and great people skills. he provided great information and asked great questions. He is a great asset to your company. he even brought in my chewy boxes because I had a ankle injury. I did not ask him to do that. Very nice.

Response from Owner

Tracy, thank you for the 5 -stars on your services with Spencer. Please feel free to request him as your tech for any future services!

Brianna Brickley
Brianna Brickley via Google

I highly recommend this company. We worked with Joe, Spencer and a contractor for the company and every step of the way they were excellent with communication, professional, very knowledgeable, and great at their job. Thank you for a great service experience. Again, if you are on the fence with who to choose, go with this company.

Response from Owner

Brianna, thank you for the great review regarding our team! We appreciate you taking the time to leave your feedback.

Andrea Nekowitsch
Andrea Nekowitsch via Google

Joe Stenger provided outstanding furnace maintenance service. He was punctual, professional, and thorough. He explained his work clearly. The service was prompt, high-quality, and reasonably priced. I highly recommend Joe to anyone needing furnace maintenance or repair. Thanks again, Joe, for your excellent service!

Response from Owner

Andrea, we will pass along the great feedback to Joe. We are happy he provided you with excellent service!

Dustin Rucci & Cassandra Schwartz
Dustin Rucci & Cassandra Schwartz via Google

Woke up to a cold home, called Aire Serve and they were out within an hour.. great service, and great communication on what was wrong and how to fix it. Also learned about their membership service and would absolutely recommend.

Response from Owner

Cassandra, thank you for the review. We are happy you signed up to be a monthly Advantage Plan Member and are able to receive all the perks of that plan. We look forward to seeing you again in the Spring & Fall for your maintenance!

Loren Olson
Loren Olson via Google

Spencer cleaned our dryer vent system today, he was very professional in every way. Our home was left clean after the work was complete. He was able to remove a lot of trapped lint and dust, our dryer works so much better now. Thank you Air Serv for your help with this project.

Response from Owner

Loren, thank you for the 5-stars & your feedback. We are happy Spencer provided you with efficient & thorough service!

Melody Hermel
Melody Hermel via Google

The heat went and we called aire serv for service. A power board and igniter where out. Knowledgeable tech came out and there is heat again.

Response from Owner

Melody, thank you for the review. We are happy to help & stay warm!

Nicholas Britton
Nicholas Britton via Google

So far so good they came cleaned up my furnace that was just caked found a cracked near the flame had to order part to finish getting it fixed (🤞 that my warranty cover parts but they'll let me know) came out on a weekend which very thankful they said they'll be back out when part arrives so I'll be editing as we're going . They also left me some space heaters to keep me warm till then update weren't able to do replacements under coverage cause weren't installers of the unit bummer cause Spencer is great but still came installed new kinda filters and walked me throught how they work how to change them and tighten some other peices that wasnt tighten Spencer went above and beyond and really what customer service is all about protect this man he's something special look forward to seeing you guys in the spring for my ac unit I look forward to it thank you guys

Response from Owner

Nick, thank you for sharing your experience. We are happy Spencer surpassed your expectations. We look forward to sending him back out this Spring!

BLL VLK
BLL VLK via Google

Wow! Such a great and thorough technician. Spencer showed me things I needed to know about my furnace and spent a lot of time with me answering questions and encouraging me to ask any more I might have. It was so refreshing to have someone come in that cares and takes the time to make sure I understood everything and not rushing through just to get the job done. Thank you Spencer!!

Response from Owner

Bill, thank you for the fantastic feedback on Spencer. We are happy he provided you with top-notch service & it sounds like he exceeded your expectations. We will be sure to pass it along to him and feel free to request him as your tech next time!

Beastman580
Beastman580 via Google

If I could give Spencer 10 stars out of 5 I would. Matt the owner cannot let him go, he's the best!!!!!

Response from Owner

Thank you for the 5 (10 stars) on your HVAC services with Spencer. We will pass along the great feedback!

Chad Knutson
Chad Knutson via Google

Spencer was great and very knowledgeable about my furnace

Response from Owner

Chad, We are glad to hear that Joe was helpful with your house plans! It's always great to have someone knowledgeable to assist you. If you need any more advice or have further questions, feel free to share!

Lindsay Gruetzmacher
Lindsay Gruetzmacher via Google

Spencer did a great job! He was super friendly, informative, and collaborative. He took the time to make sure everything was working as it should-and wasn’t afraid to call his manager to ask questions when he didn’t know something. His curious nature made him a great tech, and it was helpful that he was willing to show us how things in our home worked. Thanks Spencer!

Response from Owner

Lindsay, thank you for the wonderful feedback on your HVAC services with Spencer! We will pass it along and feel free to request him in the future as you tech.

Kendra Dennis
Kendra Dennis via Google

Joe is great!

Response from Owner

Thanks Kendra

Kahlia Miller
Kahlia Miller via Google

Our furnace was having some issues. Spencer came out to look at it and fix what was wrong. He was very thorough and explained everything to me in such great detail! He was honest and upfront about the options I had and what they would cost. He such a nice, personable guy and we had great conversations while he was working.

Response from Owner

Thank you Kahlia, we appreciate your feedback

Lori and Steve Blomquist
Lori and Steve Blomquist via Google

We had Spencer Peterson do a furnace checkup today since we hadn't had it inspected in a couple of years. Spencer did a thorough check, answered all of our questions, and explained things in a way we could understand. He gave us recommendations on additional services/products that would help in our home. Spencer was very personable and great to work with. We were very happy with him and with Aire Serv and would recommend the company to others.

Response from Owner

Lori, thank you so much for your kind words. We love having you as a customer.

Total number of 5 star reviews :758

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