Total number of 5 star reviews :632
I was happy with the service on my HVAC home unit. Lane was polite and professional. Thanks for a great service.
Thank you for rating your HVAC service with us, James! Aire Serv of Columbia
Issac and James were very punctual and polite and also were great at explaining what they were doing . I would recommend them to anyone who has any HVAC issues.
Thank you Robert for calling Aire Serv for your duct cleaning. We hope you enjoy the improved indoor air quality in your home and we appreciate you being an Aire Serv customer!
The repair was done carefully and professionally. Thanks
John, thank you for your feedback! We're proud to be a heating and cooling company you can count on to resolve any concerns you have. Aire Serv of Columbia
Furnace problem on a cold February day (of course)! Brendon came to my home within just a few hours and fixed the problem, much to my delight! Not only was the service superb, but Brendon was extremely nice and talked through what he was doing. I signed up for Smart Maintenance and now have peace of mind knowing my HVAC system will be checked periodically to ensure the system is running smoothly. Just what I need!! Thank you Brendon and Aire Serv of Jefferson City.
Thank you for your review, Lisa! We know how frustrating it is when your heat goes out in the middle of February, and we're glad Brendon could quickly diagnose and resolve the issue. We're delighted he earned your trust in us and got you signed up for Smart Maintenance so you can breathe easy in your home knowing everything is taken care of. We appreciate your feedback! Aire Serv of Columbia
Brendon White was very helpful. He got our furnace going in the middle of the night when it was -7 outside. He came back the next day and replaced the needed parts. 5 star service.
We're glad to hear Brendon earned your five-star approval, Destiny! It was a pleasure to assist you with your furnace repair so you could be comfortable in your home during this harsh weather. Thank you for sharing your review! Aire Serv of Columbia
UPDATE: Initially, there was some miscommunication from Bri regarding an employee "calling out ill unbeknownst to her/the company." ?? It's noteworthy to indicate that I REQUESTED to work from home this day only to have ME reach out and have been told what I've indicated. Unacceptable! However, when we FINALLY got it scheduled for 2/3/25, Michael and Dean were FANTASTIC!! The guys arrived at 8:00 a.m. and worked tirelessly to install a humidifier onto my furnace unit. And not just a humidifier. Michael secured and rewired what should of have been done prior by previous "techs", added a "switch" and an outlet to my furnace (to plug in the humidifier and allow me the opportunity to "shut off" the humidifier if need be), "cleaned up" the, sorry to say, "sloppiness" of previous techs. He also added another pipe drainage and reviewed the functionality of it all-A PROFESSIONAL!! I would ABSOLUTELY recommend and welcome Michael and Dean here again and to other clients HANDS DOWN! Thank you, Michael and Dean! A job well done! Carl This review is a little late in getting posted but worthy nonetheless. David came out on April 14th to perform my regular semi annual maintenance services on my furnace. He was very professional, polite, knowledgeable, and took the time to fully explain everything to me with regards to what he had performed on the furnace. What's more, I had a question about the low air quality in the back part of my house and he took the time to double-check the air ducts and run testing on the airflow itself! I highly recommend! I am so glad that I was able to partner with them and I will continue to refer and use them in the future!
Thank you Carl for your 5-Star Review! We appreciate the kind words about David! He is a great valued member of the Aire Serv team. Thank you for trusting Aire Serv for your heating & cooling needs!
I had to schedule an emergency service today because my furnace has been going in and out for and few days. The on-call technician, Andrew S. was absolutely fantastic. He was kind, he took time to explain to me what was going on, the issues that he had encountered, and provided a reasonable explanation as to what we could do about it. I appreciated his willingness to explore every issue to find out what was wrong with my system and his ability to explain it to me. Thank you, Andrew, and thank you, Aire Serv! I feel better knowing I’m prepared to face this week of some extremely low temperatures.
Donna, we’re so glad Andrew was able to provide you with clear explanations and the help you needed during an emergency situation. It’s great to hear you feel more prepared for the cold temperatures ahead! We truly appreciate you taking the time to share your experience and for trusting Aire Serv. We’re always here when you need us! Thank you so much! Aire Serv of Columbia
Aire Serv of Columbia are always great to work with. Heidi got me scheduled quickly, answered all of my questions and kept me up to date on my furnace delivery. Michael and Jay did a fantastic job installing my new furnace. They were courteous, friendly, clean and dealt well with the craziness of my dogs. I would highly recommend Aire Serv of Columbia.
Caroline, we’re so glad to hear you had such a positive experience with Heidi, Michael, and Jay! And it’s always a joy to work with furry friends—sounds like they kept things lively while our team took care of the furnace installation! Thank you for recommending Aire Serv of Columbia; we truly appreciate your trust and are here whenever you need us! Aire Serv of Columbia
Excellent communication. Dispatcher kept me up to date and technician was friendly and thorough. Not the first time I have used them and won’t be the last.
Thank you, John! We're glad we could assist you with your HVAC needs again and we're delighted our responsive communication and thorough service stood out to you. You can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Columbia
Lane was very professional, knowledgeable and pleasant.
Sandra, thank you so much for your great feedback! We're glad Lane provided superior service to keep you comfortable in your home. Aire Serv of Columbia
We appreciate your great rating of our HVAC service, Samuel. Thank you so much for choosing Aire Serv! Aire Serv of Columbia
My furnace failed yesterday and the first scheduled opening wasn’t until next week. Brendon was able to fit me in today so I didn’t have to go all weekend without heat.
Thank you for sharing your review, Dion! We know how stressful losing heat during these colder months is, and we're glad to hear Brendon could quickly get out to fix the issue with your furnace. You can breathe easy knowing Aire Serv is just a phone call away! Aire Serv of Columbia
Andrew came out the same day I called for emergency service. He was very knowledgeable and was able to diagnose the problem in less than a minute. I will be calling him/Aire Serv for all of my HVAC needs going forward.
Thank you, Justin! It was our pleasure to quickly get you on the schedule so Andrew could resolve the issue with your HVAC system. We look forward to being your go-to call for future heating and cooling needs! Aire Serv of Columbia
Recently needed a furnace replaced. Michael did the install and was very professional. The work he did looks great. Brendon was out to the house also to diagnose the issue and he was very thorough and professional. Highly recommend Aire Serve.
Thank you for your recommendation, Scott! We're delighted Brendon and Michael provided the reliable HVAC service we strive for. It was a pleasure to assist you with the installation of your new furnace and we hope you breathe easy knowing Aire Serv is always just a phone call away! Aire Serv of Columbia
Tech was professional, knowledgeable, and friendly.
Suzanne, we’re glad our technician provided professional and knowledgeable service for your HVAC needs. Thanks for choosing Aire Serv—we’re here whenever you need us! Aire Serv of Columbia
The serviceman was wonderful. He saw the problem right away and fixed it no time.
Glad to hear the issue was identified and resolved so quickly, Doug. Providing efficient and effective service is always our goal. Thank you for choosing Aire Serv, and we are here whenever you need us! Aire Serv of Columbia
Rick McClellan has been my person since I started with Aire Serv He always communicates what is needed to be fixed and the cost. He goes the extra mile to make sure everything is working properly. I 100% trust him. I will always use Aire Serv
Thank you for your terrific rating, Chaitanya! Aire Serv of Columbia
My experience with Aire Serve has been very positive. All the help and kindness that was shown to me is highly appreciated. I will be calling you when another problem occurs. Thanks for all you did to help me get heat again.
It was our pleasure to ensure you're comfortable at home again, Gennie! Thank you for sharing your kind recognition of our services. Aire Serv of Columbia
Total number of 5 star reviews :632