4.9/5

399 Ratings

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Lane Christian
Lane Christian via Google

The service was great Jordan was a great help showed me of what do if it ever happens again he definitely deserves a bonus if I ever need anything done again I will definitely request for him to come back

Response from Owner

Lane, thank you for the 5-star review! We’re thrilled to hear that you had a great experience with Jordan. At Aire Serv of the Central Shenandoah Valley, we take pride in providing top-notch service, and it’s great to know Jordan delivered! If you ever need us again, we’ll be ready to help.

Thurmar Beverly
Thurmar Beverly via Google

Danny let me know when he’d arrive. Danny then arrived on time and ready to go! Danny did his inspections on both units. At the end, Danny was thorough with his explanation of his inspections and made sure I understood what he did and what is recommended. Come on back Danny! It was a pleasure!

Thurmar Beverly
Thurmar Beverly via Google

Danny let me know when he’d arrive. Danny then arrived on time and ready to go! Danny did his inspections on both units. At the end, Danny was thorough with his explanation of his inspections and made sure I understood what he did and what is recommended. Come on back Danny! It was a pleasure!

Response from Owner

Thank you, Thurmar, for your fantastic review! We're thrilled to hear that Danny provided timely, thorough, and professional service at Aire Serv of the Central Shenandoah Valley. We’ll be sure to pass along your kind words to him! We appreciate your trust in us and look forward to serving you again. See you next time, and thanks for choosing Aire Serv!

Deborah Robinson
Deborah Robinson via Google

Chase and Sean did a great job of adjusting my new thermostat and checking my new HVAC which had run all night. Thanks guys for coming on short notice!

Response from Owner

2/8/25 - Deborah, thank you for the fantastic review! ⭐⭐⭐⭐⭐ Chase and Sean are like the dynamic duo of comfort—rescuing thermostats and taming HVAC systems at a moment’s notice! We’re glad they could get everything adjusted and running smoothly for you. At Aire Serv of the Central Shenandoah Valley, we’re always ready to bring the comfort when you need it most. Stay cozy! 5/23/24 - Deborah, nice to hear from you! We're glad you're part of our client family here at Aire Serv of the Central Shenandoah Valley and that you've been an Advantage Plan member since the beginning of the year. Preventative maintenance is the most important way to maintain the health, wellness, and longevity of your heating and cooling system. We agree, Adam is very professional and does a great job in sharing his knowledge and explaining issues he finds. He's a great example of our Neighborly difference in creating a collaborative relationship with our clients. Thank you so much for taking time to rate us and share your positive experience. We're proud to earn your 5-stars!

Ben Williams
Ben Williams via Google

Response from Owner

Thank you for your 5-star rating! ⭐⭐⭐⭐⭐ Aire Serv of the Central Shenandoah Valley appreciates your support, and we’re glad we could provide excellent service. If you ever need us again, we’re here to help!

Cory Winslow
Cory Winslow via Google

Great service and friendly technician.

Response from Owner

Thank you, Cory! We appreciate your kind words and are thrilled to hear you had a great experience with our service and technician. If you ever need anything, we're here to help!

Christal Porta
Christal Porta via Google

Very knowledgeable and very rhourough with explaining issues

Response from Owner

Thank you, Christal, for your great feedback! We're glad to hear that our team was knowledgeable and thorough in explaining the issues. At Aire Serv of the Central Shenandoah Valley, we aim to ensure our customers are well-informed and satisfied with our service. We truly appreciate your support!

Tom Doyle
Tom Doyle via Google

Response from Owner

Thank you, Tom, for your kind words! We're happy to hear that we provided great service. At Aire Serv of the Central Shenandoah Valley, we pride ourselves on having a team that is both skilled and dedicated to customer satisfaction. We truly appreciate your support!

DannyTheDonk
DannyTheDonk via Google

They were prompt, on time and helped me out when my AC went out. My tech was Angel and he was extremely professional and worked very hard to diagnose and repair my system. I will 100% be using them in the future. Chase came by for my quarterly checkup and was fantastic, very knowledgable and very friendly. They definitely are hiring the right people. Updated Jan 2025.

Response from Owner

June 1/17, 2022 - Great to hear from you, Danny! Thanks so much for choosing Aire Serv of the Central Shenandoah Valley when you had no AC. We're so glad Angel was able to get you back in your comfort zone so quickly! Everything you described Angel's service is is what we call "the Aire Serv difference." We hope you'll become one of our Advantage Plan members for preventative maintenance. Welcome to the Aire Serv client family and thanks for your 5-star review! January 25, 2025 - Thank you, Danny, for the fantastic feedback! We're so glad to hear that Chase provided knowledgeable and friendly service during your quarterly checkup. At Aire Serv of the Central Shenandoah Valley, we take pride in hiring great people who care about delivering excellent service. We appreciate your support and look forward to helping you again in the future!

Dory and Danny Argiro
Dory and Danny Argiro via Google

...the typical problem...if something major is going to happen...just wait for the weekend...such was the case when we lost heat this past Friday/Saturday...we made the phone call to Air Serve and a short time later I got a message from James in the Winchester area who arrived within a 30 minutes....after all the tests he discovered an issue with power going from the breaker panel to the furnace...we were able to trace the problem to a connection the previous electricians made during our renovation two years ago...James was extremely through and quite agile through the floor joists and attic rafters...very satisfied with his work. Argiros Stephens City, VA

Response from Owner

Dory and Danny, thank you so much for your kind words and for sharing your experience! We understand that heating issues always seem to happen at the most inconvenient times, and we’re glad James was able to respond quickly and provide thorough service. It’s great to hear that his dedication and expertise helped identify the root of the issue. We appreciate your trust in Aire Serv of the Central Shenandoah Valley and are always here whenever you need us!

Mark Kelpe
Mark Kelpe via Google

Response from Owner

Thank you, Mark Kelpe, for your 5-star review! We’re thrilled to hear about your positive experience with Aire Serv of the Central Shenandoah Valley. Our team is dedicated to providing top-notch service, and it’s wonderful to see that reflected in your feedback. We look forward to serving you again in the future!

Amy A
Amy A via Google

Extremely professional, friendly service at affordable prices. Fixed the problem with our aging furnace and didn’t try to upsell us on anything like so many HVAC companies do. I like how they assign the same technician each time so they know your systems. Our tech is Jordan, and is excellent. Highly recommend!

Response from Owner

Thank you, Amy, for your kind words and for taking the time to leave such a thoughtful review! We’re so pleased to hear about your positive experience with Jordan and our team. Providing excellent, reliable service at a fair price is always our goal, and we’re glad we could fix your furnace without any unnecessary upselling. We value your trust and look forward to continuing to serve you in the future!

Lori Cox
Lori Cox via Google

Chase was on excellent service man

Response from Owner

Thank you, Lori, for your feedback! We’re delighted to hear that Chase provided you with excellent service. We’ll be sure to share your kind words with him—our team takes great pride in delivering top-notch care to our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Khalid Haider
Khalid Haider via Google

Response from Owner

Thank you, Khalid, for the 5-star rating! We truly appreciate your support and are thrilled to know you had a great experience with Aire Serv of the Central Shenandoah Valley. If you ever need assistance in the future, don’t hesitate to reach out—we’re here to help! 🌟

Robin Wittemore
Robin Wittemore via Google

We found Aire Serv technician to be capable, efficient and professional

Response from Owner

Thank you, Robin, for your kind feedback! We’re so glad to hear that our technician demonstrated capability, efficiency, and professionalism during your service. Your satisfaction means a lot to us, and we’re grateful you chose Aire Serv of the Central Shenandoah Valley. We’re here whenever you need us!

Bubbas Sweet Nectar
Bubbas Sweet Nectar via Google

Chase and Sean were awesome. Highly Professional and courteous. They found the issues and fortunately had the parts to repair during routine maintenance checks. They even brought me the nearly burned up Part to show what they found and explained the issue. Gladly, we hope the system will not break when the weather is extreme and we rely on it for heat.

Response from Owner

Thank you for your kind words! We’re thrilled to hear that Chase and Sean provided professional and courteous service during your routine maintenance check. It’s great that they not only found the issue but also had the parts on hand to make the repair. Showing you the nearly burned-up part and explaining the problem highlights their dedication to transparency and customer education. We’re glad to have helped ensure your system is ready to handle extreme weather when you need it most. Thank you for choosing Aire Serv of the Central Shenandoah Valley!

MA C
MA C via Google

Chase came out for routine maintenance today. He took his time inside and out, explained all his findings, and gave me a great suggestion to enhance our system. Chase is professional, friendly, and knowledgeable. Thanks AirServ and thanks Chase!

Response from Owner

12/19/24 - Thank you, MA C, for your kind words and for sharing your experience with Chase! We’re delighted to hear that he provided thorough and professional service during your routine maintenance. It’s great to know he took the time to explain his findings and offer helpful suggestions to enhance your system. We’ll be sure to share your feedback with Chase and the team. Thank you for choosing Aire Serv, and we look forward to serving you again! 07/23/24 - Great to hear from you, MA. It means a lot that you're part of our client family at Aire Serv of the Central Shenandoah Valley and an Advantage Plan member for peace of mind in preventative maintenance. Our Advantage Plan is great for exactly what you described, finding and resolving problems before they become a larger concern. It's important that we share our knowledge to form a collaborative approach with our clients. We're proud to have Adam and are glad you're pleased with his service - you're welcome and thank YOU for taking time out of your day to rate us. We'll be here when you need us!

Karen Waller
Karen Waller via Google

Very friendly, easy to work with and honest

Response from Owner

Thank you, Karen, for your kind words about Aire Serv of the Central Shenandoah Valley! We're so glad to hear that you found our team friendly, easy to work with, and honest. Providing exceptional service with integrity is our goal, and it means a lot to know we delivered that for you. We appreciate your trust and look forward to helping you again in the future!

Callahan, Grace & William
Callahan, Grace & William via Google

Chase was excellent in working our HVAC unit for the winter season.

Response from Owner

12/17/24 - Thank you, William, for your kind words! We're delighted to hear that Chase provided excellent service and got your HVAC unit ready for the winter season. If you need any assistance in the future, don't hesitate to reach out. Stay warm! 06/12/24 - Thank you, Callahan family, for taking the time to rate us and share kind compliments for our Rick and Jordan. They are fine examples of our Neighborly difference, and one of our favorite Code of Values of "serving with enthusiasm." We strive for a 5-star experience with every interaction. We hope you'll join our Advantage Plan for peace of mind through preventative maintenance, priority service, and special discounts. If you'd like, we'll happily note that Jordan is your preferred technician, as well.

Saprina Berkstresser
Saprina Berkstresser via Google

Justin and Sean came to the office after I installed a thermostat and I blew a fuse in the air handler. They were able to get it working and helped me set up the schedule! Love the nest thermostat with the sensor!

Response from Owner

Thank you, Saprina, for sharing your experience! We're thrilled to hear Justin and Sean were able to resolve the issue quickly and help you set up your Nest thermostat. The added convenience of the sensor makes all the difference! If you need any further assistance, feel free to reach out. We’re always here to help.

Total number of 5 star reviews :379

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